Administrative Assistant (Eunos / Changi)

Hafary Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in customer service in Singapore is seeking a dedicated professional to manage customer inquiries and assist the Sales Team. The role involves handling in-bound enquiries, processing customer orders, and providing support for delivery issues. Applicants should possess at least ‘N’, ‘O’ level, or equivalent qualifications and be proficient in Microsoft Excel. This position offers on-the-job training and operates from Monday to Saturday with no work on Sundays and public holidays.

Qualifications

• Candidate must possess at least ‘N’, ‘O’ level, ITE or equivalent qualification.
• Positive attitude, team player, committed, meticulous, and responsible.
• Computer literate, proficient in Microsoft Excel.

Responsibilities

• Handle all in-bound enquiries sent through emails, faxes, or calls.
• Assist the Sales Team in daily administration work to process customer inquiries.
• Monitor and expedite customer orders to ensure on-time delivery of goods.
• Provide customer support on problems and issues arising from delivery/shipment.

Skills

Customer support

Positive attitude

Attention to detail

Team player

Proficient in Microsoft Excel

Education

'N', 'O' level, ITE or equivalent qualification

Job description

Responsibilities

• Handle all in-bound enquiries sent through emails, faxes, or calls
• Assist the Sales Team in daily administration work, in handling and processing customers inquires
• Monitor and expedite customer orders to ensure on-time delivery of goods
• Answering of phone call for enquiries
• Provide customer support on problem and issues arising from delivery/shipment
• Perform all other job related duties as assigned

Requirements

• Candidate must possess at least ‘N’, ‘O’ level, ITE or equivalent qualification
• Positive attitude, team player, committed, meticulous and responsible.
• Computer literate, proficient in Microsoft Excel
• Able to commence work immediately or within short notice
• On the job training will be provided
• Monday to Saturday: 8:00am – 5:00pm or 9:00am – 6:00pm (rotating shifts)
• Off Days: 1 off day every alternate week
• No work on Sundays and Public Holidays