Administration Senior Officer (ID: 692100)

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A global consulting firm in Singapore is looking for a dedicated individual to facilitate dealer competence enhancement through effective training and support initiatives. Responsibilities include organizing sales and technical training, overseeing logistical details, and managing the dealer trainer network across the Asia region. Candidates should possess a degree in Business or Administration, with 3 to 5 years of relevant experience, strong proficiency in Microsoft applications, and excellent communication skills.

Qualifications

• 3 to 5 years of relevant experience in workshop facilitation management.
• Proficient in Microsoft applications including Word, PowerPoint, Excel, and Outlook.
• Strong verbal and written communication skills.

Responsibilities

• Facilitate dealer competence development through training organization.
• Manage logistical aspects of training including accommodations and materials.
• Establish a dealer trainer network and coordinate Train-the-Trainer programs.
• Monitor training tool adoption and create action plans.

Skills

Communication skills

Interpersonal skills

Analytical skills

Decision-making

Proficiency in Microsoft applications

Education

Degree or Diploma in Business or Administration

Job description

Brief Summary:

Join a dynamic team to enhance dealer competence through effective training and support initiatives. Drive impactful retail development and provide essential guidance within a vibrant distribution network.

Responsibilities:

• Facilitate dealer competence development by organizing sales, technical, and parts sales training for dealer personnel in collaboration with trainers and relevant market areas.
• Manage all logistical aspects of training, including hotel reservations, training materials, meals, and participant transportation.
• Establish a dealer trainer network across the Asia region and coordinate Train-the-Trainer programs.
• Administer support for user issues/requests and offer training/coaching for dealer admin users.
• Monitor the adaptation of training tools and create action plans to enhance acceptance within the distribution network.
• Oversee the subscription payment process and take ownership of key retail process implementations within the distribution network.
• Generate reports for internal and external stakeholders, conduct high-level training sessions, and coordinate survey activities related to distribution and customer feedback.
• Serve as the regional master data manager for all relevant distribution data.
• Execute additional duties as assigned by the supervisor.

Requirements:

• Degree or Diploma in Business, Administration, or a related field.
• 3 to 5 years of relevant experience, particularly in workshop facilitation management.
• Proficient in Microsoft applications, including Word, PowerPoint, Excel, and Outlook.
• Strong verbal and written communication skills.
• Excellent interpersonal skills with the ability to collaborate effectively.
• Sharp decision-making abilities and strong attention to detail.
• Capability and willingness to work independently with limited supervision.
• Strong analytical and troubleshooting skills.

EA License No: 01C4394 (PERSOL Singapore Pte Ltd)

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