Admin Assistant (Customer Service | Support) - Up to $2,800 + Incentives + Bonus

-; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading recruitment agency in Singapore is looking for an Admin Assistant (Customer Service) to respond to customer inquiries and assist with catering orders. The ideal candidate is bilingual in English and Mandarin and has at least one year of customer service experience. This permanent role offers a salary of up to $2,800, along with bonuses and incentives.

Benefits

Variable bonus

Incentives

Staff meal provided

Qualifications

• Minimum 1 year of customer service experience is required.
• Ability to converse in Mandarin for communication with clients.

Responsibilities

• Assist and attend to customers' enquiries/complaints.
• Generate catering orders and quotation.
• Liaise with other departments regarding catering orders.
• Coordinate with outsource suppliers for logistics.

Skills

Bilingual in English and Mandarin

Customer service experience

Job description

Overview

Position: Admin Assistant (Customer Service)

Location: Bedok North

Working hours: 5.25 days work week (Monday to Friday, 9am - 6pm & alternate half Saturday)

Salary (commensurate with experience): Up to $2,800 + Variable Bonus + Incentives + Staff meal provided

Duration: Permanent

Industry: Catering (F&B)

Responsibilities

• Assist and attend to customers' enquiries/complaints through phone calls, online portal, emails etc
• Generate catering orders and quotation
• Liaise with other departments for any necessary arrangement/issues regarding catering orders
• Liaise with outsource suppliers for necessary logistics/catering items
• Any other ad-hoc duties assigned

Requirements

• Bilingual in both English and Mandarin to converse with Mandarin speaking clients
• Minimum 1 year of customer service experience is required

Email to: [e-mail] for more information.

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***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.