Admin and Customer Call Specialist

KHOME LIFESTYLE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A home lifestyle company in Singapore is seeking an Administrative Assistant to handle various administrative tasks, provide customer service, and coordinate delivery schedules. The ideal candidate will have at least 1 year of relevant experience, good communication skills, and proficiency in Microsoft Office. This position offers a dynamic working environment and opportunities for growth.

Qualifications

• Minimum N or O Level, or ITE certification required.
• At least 1 year of relevant work experience in a similar role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Handle administrative tasks such as data entry, filing, and record maintenance.
• Call customers to arrange delivery and installation schedules.
• Provide excellent customer service and resolve delivery-related issues.
• Coordinate with delivery teams for timely service.
• Manage customer inquiries and provide necessary information.

Skills

Good communication skills

Interpersonal skills

Organizational skills

Attention to detail

Microsoft Office Suite (Word, Excel, Outlook)

Education

N or O Level, or ITE certification

Job description

Handle administrative tasks such as data entry, filing, issuing of Invoice/Purchase Order and maintaining records.

Call customers to arrange delivery and installation schedules.

Provide excellent customer service and resolve any delivery-related issues.

Coordinate with the delivery and installation teams to ensure timely and accurate service.

Manage customer inquiries and provide information as needed.

Perform other administrative duties as assigned.

Qualifications

• Minimum N or O Level, or ITE certification.
• At least 1 year of relevant work experience in a similar role.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Able to work independently and as part of a team.
• Strong organizational skills and attention to detail.