Academic Operations & Student Services Lead

CHONG SIN INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A private educational institution in Singapore is looking for a candidate to assist in academic administration and student support. Responsibilities include managing student service matters, liaising with teachers and parents, maintaining academic records, and coordinating operations. The ideal candidate should have a diploma, at least 5 years in a service role, be bilingual in English and Chinese, and possess basic accounting knowledge and familiarity with Microsoft Office. This role is critical for ensuring positive student outcomes and compliance with institutional policies.

Qualifications

• Minimum 5 years of experience in a service environment.
• Experience in handling simple accounting processes.

Responsibilities

• Assist in academic and student support aspects.
• Maintain accurate academic/student records.
• Conduct student orientation and respond to queries.

Skills

Bilingual in English and Chinese

Team player

Meticulous

Organised

Customer service experience

Education

Diploma education

Tools

Microsoft Office

Job description

A private educational institution in Singapore is looking for a candidate to assist in academic administration and student support. Responsibilities include managing student service matters, liaising with teachers and parents, maintaining academic records, and coordinating operations. The ideal candidate should have a diploma, at least 5 years in a service role, be bilingual in English and Chinese, and possess basic accounting knowledge and familiarity with Microsoft Office. This role is critical for ensuring positive student outcomes and compliance with institutional policies.