Academic Operations Executive

BIZ IQ INSTITUTE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational organization in Singapore is seeking a full-time compliance and coordination officer. The successful candidate will manage documentation, ensure timely reporting, and support training operations. The role requires strong organizational and communication skills, attention to detail, and proficiency in Microsoft Office. The organization offers a collaborative work environment with opportunities for professional development and standard company benefits.

Benefits

Collaborative work environment

Professional development support

Standard company benefits (medical, leave, etc.)

Qualifications

• Strong organizational and communication skills.
• Attention to detail with ability to manage documentation and compliance tasks.
• Experience in academic operations or training coordination preferred but not essential.

Responsibilities

• Prepare and submit results and attendance reports accurately and on time.
• Coordinate with Academic, Operations and Training teams to meet compliance standards.
• Track trainers’ performance scores and share feedback with trainers.
• Provide operational support to the team when needed.

Skills

Higher Education

Microsoft Excel

Administrative Support

Learning Management

Able To Work Independently

Education

Diploma or degree in Business Administration, Education, HR, or related field

Tools

Microsoft Word

Microsoft Excel

Job description

Overview

About Us: We are a dynamic education and training organisation committed to high-quality compliance, academic excellence and operational efficiency. Join a collaborative team where your contributions help drive accurate reporting, smooth training coordination, and continuous performance improvements.

Key Responsibilities

• Regulatory & Compliance: Prepare and submit results and attendance reports accurately and on time. Maintain assessment records and post-class documentation; follow up with trainers on missing items. Scan, file, and archive records to ensure documentation compliance.
• Coordination & Communication: Coordinate with Academic, Operations and Training teams to meet compliance standards. Collect daily class dismissal proofs for records. Send monthly compliance updates to channel partners.
• Performance Tracking: Track trainers’ performance scores and share feedback with trainers. Monitor key performance indicators (KPIs), including weekly/monthly trainee competency results.
• Support & Ad-hoc Tasks: Provide operational support to the team when needed. Handle other compliance-related duties and tasks as assigned.

Qualifications

• - Diploma or degree in Business Administration, Education, HR, or related field.
• - Strong organisational and communication skills.
• - Attention to detail with ability to manage documentation and compliance tasks.
• - Proficiency with Microsoft Office (Word, Excel).
• - Experience in academic operations or training coordination preferred but not essential.

What We Offer

• A collaborative work environment with learning and growth opportunities.
• Professional development support.
• Standard company benefits (medical, leave, etc.).

Job Type: Full-time

Skills

• Higher Education
• Microsoft Excel
• Advertising
• Channel
• Program Management
• Sales Operations
• Digital Marketing
• Administrative Support
• Excel
• Microsoft Word
• Learning Management
• Student Affairs
• Able To Work Independently