$3450/month | Digital Ambassador Lead | Gov Project

CGP Personnel; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community engagement organization in Singapore is seeking a professional to assist in building digital support for hawkers and heartland merchants. Ideal candidates will have 1-3 years of experience in leadership or business development and possess strong interpersonal, communication, and stakeholder management skills. Responsibilities include logistical support, maintaining service standards, and generating reports. Interested applicants should forward their resumes to the provided contact information.

Qualifications

• 1-3 years relevant work experience in leadership or business development roles.
• Meticulous individual with good interpersonal, communication and writing skills.
• Able to sense-make to anticipate/escalate issues and identify opportunities.
• Strong stakeholder engagement and management skills.
• Able to manage a team.
• Able to adapt to different situations and environments.
• Proficient in Microsoft Office.

Responsibilities

• Assist the Program Head to build and maintain digital support for hawkers and heartland merchants.
• Ensure the Digital Ambassador maintains service standards in their engagements.
• Assist with logistical requirements at the hubs.
• Ensure timely execution and completion of monthly senior call-back.
• Support the Operations Manager in liaising with partners.
• Ensure engagements are captured in the CRM system.
• Generate monthly reports on engagement numbers and performance.
• Support Program Head in stakeholder management and training sessions.

Skills

Interpersonal skills

Communication skills

Writing skills

Stakeholder engagement

Team management

Adaptability

Proficient in Microsoft Office

Job description

Salary: $3450
Working Days: 5 days per week (Monday to Sunday, based on schedule)
Working Hours: 8.5 hours
Duration: Till March 2026
Location: Central

Responsibilities

• Assist the Program Head to build and maintain digital support for hawkers and heartland merchants and maintain relationships with partners to sense, match, activate and monitor the digitalization landscape of the local community
• Ensure the Digital Ambassador maintain service standards in their engagements with seniors, hawkers and merchants
• Assist with logistical requirements at the hubs
• Ensure the timely execution and completion of the monthly senior call-back for the GRC and conduct survey interviews
• Support the Operations Manager in liaising with the partners in setting up of n setting up of roving counters, learning journeys, events and pop-up counters and assist client’s publicity materials for activities
• Ensure engagements are captured, keyed into the CRM system and activities for compilation.
• Generate monthly reports to update Operations Manager on engagement numbers and Digital Ambassador performance
• Support Program Head in stakeholder management for partnerships and follow-ups, facilitating and coordinating collaborations, volunteer management and conducting training sessions.

Requirements

• 1-3 years relevant work experience in leadership or business development roles.
• Meticulous individual with good interpersonal, communication and writing skills
• Able to sense-make to anticipate/escalate issues and identify opportunities
• Strong stakeholder engagement and management skills
• Able to manage a team
• Able to adapt to different situations and environments
• Proficient in Microsoft Office.

Interested applicants may forward your updated resume to my email at [e-mail]

We regret to inform that only shortlisted candidates would be notified.

Interested applicants, please what's app Xiu Xia at [phone] to find out more about the role. You can forward your updated resume to [e-mail]

Company Registration Number: 201622755N | EA Licence: 19C9859 | Lim Xiu Xia Reg. no: R1985016