Customer Service-Jobs in United States

Zusammenfassung

A prominent procurement and supply organization in Saudi Arabia seeks a Customer Service Representative to manage inquiries and enhance customer experiences. The ideal candidate holds a bachelor's degree, has excellent communication skills, and the ability to resolve complaints efficiently. This role offers an opportunity to work in a fast-paced environment while collaborating with various departments.

Qualifikationen

• Previous experience in customer service or a related field preferred but not mandatory.
• Strong problem-solving abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.

Aufgaben

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with order status updates.
• Resolve customer complaints and provide appropriate solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to enhance the customer experience.
• Continuously improve service processes and procedures.