Transmission Technical Authority (IP/MPLS & Transport Networks) | SIS Global | Saudi Arabia

SIS Global; Saudi Arabia; Presencial; SAR 180.000 - 250.000; Jornada completa

Descripción de la vacante

SIS Global is actively seeking a Transmission Technical Authority to provide advanced second-line technical support and governance across transmission and IP/MPLS networks in Saudi Arabia.

You will lead complex troubleshooting, drive root-cause analyses, and coordinate cross-functional teams to ensure service availability and operational excellence across carrier-grade transport infrastructure. Strong MPLS and telecom experience are essential.

Formación

• Bachelor’s degree in a related discipline with strong telecommunications/network background.
• Extensive hands-on experience with MPLS and carrier-grade transport networks.
• Proven ability to troubleshoot end-to-end across IP/MPLS and transport domains.
• Experience in incident management, outages, escalations, and service restorations.

Responsabilidades

• Provide second-line technical support and governance across transmission and IP network environments.
• Troubleshoot complex network incidents affecting transmission, IP/MPLS, and transport services.
• Lead root cause analysis and service restoration activities during major network outages.
• Support network incident, problem, fault, and escalation management processes.
• Perform node acceptance activities and technical validation of newly deployed infrastructure.
• Manage configuration activities and configuration-related troubleshooting.
• Support network maintenance activities, upgrades, and operational changes.
• Coordinate service recovery activities during network degradation and service-impacting incidents.
• Support software upgrades, patching, lifecycle management, and platform enhancements.
• Conduct technical audits, compliance assessments, and operational reviews.
• Liaise with customers, vendors, network design teams, and field operations teams to resolve service issues.
• Provide technical leadership and guidance during critical troubleshooting and restoration efforts.
• Maintain accurate operational documentation, network records, and technical reports.
• Support continuous improvement initiatives focused on network reliability, performance, and operational efficiency.

Conocimientos

MPLS networks

Transmission networks

Routing & switching

MPLS troubleshooting

Incident management

Stakeholder management

Analytical skills

Communication skills

Educación

Bachelor's Degree in Telecommunications Engineering

Herramientas

Ericsson transmission solutions

Layer 2/3 switches

Network management systems

Descripción del empleo

Job Title: Transmission Technical Authority (IP/MPLS & Transport Networks) | SIS Global | Saudi Arabia

Recruiting Company: SIS Global

Job Location: Saudi Arabia

Job Type: Full-Time

Industry: Telecommunications | Transmission Networks | IP/MPLS | Network Operations

Work Schedule: 24/5 Shift Coverage with Weekend On-Call Support

Position Summary

SIS Global is seeking an experienced Transmission Technical Authority to provide advanced second-line technical support, operational governance, and technical leadership across transmission and IP network domains. The successful candidate will play a critical role in maintaining service availability, managing complex incidents, supporting network evolution initiatives, and ensuring operational excellence across carrier-grade transport infrastructure.

Detailed Job Description

As a Transmission Technical Authority, you will serve as a senior technical escalation point responsible for supporting and governing transmission and IP/MPLS network operations. You will work closely with operations teams, vendors, network design groups, field engineers, and customers to diagnose and resolve critical service-impacting issues while ensuring network stability and performance. The role requires strong expertise in transmission technologies, routing and switching, MPLS networks, configuration management, fault management, and service restoration activities. You will support technical acceptance, software lifecycle management, network compliance initiatives, and operational improvements within a highly demanding telecommunications environment. This is an excellent opportunity for an experienced transmission specialist to contribute to large-scale carrier networks while providing technical leadership during complex troubleshooting scenarios.

Key Responsibilities

• Provide second-line technical support and governance across transmission and IP network environments.
• Troubleshoot complex network incidents affecting transmission, IP/MPLS, and transport services.
• Lead root cause analysis and service restoration activities during major network outages.
• Support network incident, problem, fault, and escalation management processes.
• Perform node acceptance activities and technical validation of newly deployed infrastructure.
• Manage configuration activities and configuration-related troubleshooting.
• Support network maintenance activities, upgrades, and operational changes.
• Coordinate service recovery activities during network degradation and service-impacting incidents.
• Support software upgrades, patching, lifecycle management, and platform enhancements.
• Conduct technical audits, compliance assessments, and operational reviews.
• Liaise with customers, vendors, network design teams, and field operations teams to resolve service issues.
• Provide technical leadership and guidance during critical troubleshooting and restoration efforts.
• Maintain accurate operational documentation, network records, and technical reports.
• Support continuous improvement initiatives focused on network reliability, performance, and operational efficiency.

Required Qualifications & Skills

• Bachelor’s Degree in Telecommunications Engineering, Network Engineering, Computer Science, Information Technology, or a related discipline.
• Strong experience supporting Transmission and IP Network environments.
• Extensive hands-on experience with MPLS technologies and carrier-grade transport networks.
• Strong experience with Layer 2 and Layer 3 switches.
• Practical expertise with enterprise and telecom-grade routers.
• Experience supporting transmission nodes and transport infrastructure platforms.
• Proven end-to-end troubleshooting and root cause analysis expertise.
• Experience managing technical incidents, outages, degradations, and service restorations.
• Knowledge of node acceptance, network commissioning, and operational readiness processes.
• Experience in problem management and fault management activities.
• Strong understanding of software upgrades, maintenance activities, and change implementation.
• Experience supporting network audits, governance programs, and compliance initiatives.
• Strong stakeholder management skills and experience working directly with customers and vendors.
• Ability to coordinate multidisciplinary technical teams during critical incidents.
• Excellent analytical, troubleshooting, and communication skills.

Nice-to-Have Skills

• Experience with Ericsson transmission and IP networking solutions.
• Knowledge of SDH, DWDM, Carrier Ethernet, and optical transport technologies.
• Experience supporting mobile backhaul and transport networks for LTE and 5G services.
• Familiarity with network automation and orchestration technologies.
• Vendor certifications related to IP/MPLS, routing, switching, or transmission technologies.
• Experience working within managed services or telecom operations environments.

Recruitment Pro Tip

For Transmission Technical Authority roles, employers are looking for engineers who can demonstrate ownership during major service incidents. Highlight large-scale outages resolved, MPLS networks managed, transport projects delivered, service availability improvements achieved, and examples where your root cause analysis prevented recurring failures. Quantifiable operational achievements and technical leadership experience will significantly strengthen your application.