Senior Transmission Architect – IP/MPLS & Transport

SIS Global; Saudi Arabia; On-site; SAR 180,000 - 250,000; Full time

Job summary

SIS Global is actively seeking a Transmission Technical Authority to provide advanced second-line technical support and governance across transmission and IP/MPLS networks in Saudi Arabia.

You will lead complex troubleshooting, drive root-cause analyses, and coordinate cross-functional teams to ensure service availability and operational excellence across carrier-grade transport infrastructure. Strong MPLS and telecom experience are essential.

Qualifications

• Bachelor’s degree in a related discipline with strong telecommunications/network background.
• Extensive hands-on experience with MPLS and carrier-grade transport networks.
• Proven ability to troubleshoot end-to-end across IP/MPLS and transport domains.
• Experience in incident management, outages, escalations, and service restorations.

Responsibilities

• Provide second-line technical support and governance across transmission and IP network environments.
• Troubleshoot complex network incidents affecting transmission, IP/MPLS, and transport services.
• Lead root cause analysis and service restoration activities during major network outages.
• Support network incident, problem, fault, and escalation management processes.
• Perform node acceptance activities and technical validation of newly deployed infrastructure.
• Manage configuration activities and configuration-related troubleshooting.
• Support network maintenance activities, upgrades, and operational changes.
• Coordinate service recovery activities during network degradation and service-impacting incidents.
• Support software upgrades, patching, lifecycle management, and platform enhancements.
• Conduct technical audits, compliance assessments, and operational reviews.
• Liaise with customers, vendors, network design teams, and field operations teams to resolve service issues.
• Provide technical leadership and guidance during critical troubleshooting and restoration efforts.
• Maintain accurate operational documentation, network records, and technical reports.
• Support continuous improvement initiatives focused on network reliability, performance, and operational efficiency.

Skills

MPLS networks

Transmission networks

Routing & switching

MPLS troubleshooting

Incident management

Stakeholder management

Analytical skills

Communication skills

Education

Bachelor's Degree in Telecommunications Engineering

Tools

Ericsson transmission solutions

Layer 2/3 switches

Network management systems

Job description

SIS Global is actively seeking a Transmission Technical Authority to provide advanced second-line technical support and governance across transmission and IP/MPLS networks in Saudi Arabia.

You will lead complex troubleshooting, drive root-cause analyses, and coordinate cross-functional teams to ensure service availability and operational excellence across carrier-grade transport infrastructure. Strong MPLS and telecom experience are essential.