Territory Lead, Trauma & Extremities, Western region (Jeddah)

Stryker; Jeddah; On-site; SAR 180,000 - 280,000; Full time

Job summary

Stryker Group in Jeddah is seeking a Territory Lead to drive growth in the Trauma & Extremities portfolio for the Western Region of KSA. You will establish customer relationships, track market trends, and manage end-to-end sales activities including visits, demos, tenders, and post-sale support.

The role requires at least 2 years of commercial territory leadership experience and a background in orthopaedics, with fluency in English.

Qualifications

• Bachelor’s degree in business, medical or related.
• Minimum 2 years commercial experience as territory lead or similar.
• Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.).
• Proficiency in English.

Responsibilities

• Establish and develop relationships with current and potential customers in their area of responsibility and maintain continuity.
• Track trends, competitors, developments in specific products and legal regulations and report to manager.
• Lead sales activities to meet regional targets and prepare required sales reports.
• Plan, implement and report customer/partner visits and demos aligned with targets.
• Evaluate RFPs and prepare materials accordingly to customer needs.
• Inform customers about purchasing methods and collaborate with tender dept. on procured projects.
• Monitor material delivery dates and inform customers as needed.
• Oversee delivery/installation and post-sales training, including surgery cases.

Skills

Proficiency in English

Education

Bachelor's degree in business, medical or related

Job description

We are looking for a Territory Lead to support the growth of our Trauma & Extremities Division in the Western Region of KSA (position located in Jeddah)

What you will do:

• Establishing and developing relationships with current and potential customers in their area of responsibility and maintaining its continuity

• Tracking trends, competitors, developments in specific products and legal regulations in their area of responsibility and reporting to their manager

• Carrying out the sales-related activities in accordance with the regional sales targets determined in line with the company's strategies and sales targets and preparing the sales reports requested by the manager

• Planning, implementing and reporting customer/partner visits and demos in accordance with the sales targets and customer demands

• Evaluating the requests for proposals from the customer/partners in their area of responsibility and preparing a complete list of materials according to the customer needs

• Informing customers about purchasing methods (tender, intermediate purchase, leasing, external purchase etc.) and cooperating with the tender department in the projects decided to be procured and supporting the completion and reporting of the projects.

• Keeping track of material delivery dates in their area of responsibility and informing customers

• Carrying out the delivery and installation of the materials, providing post-sales user training for product portfolio and attending the surgery cases.

• Bringing customer bills to the accrual stage and following up the collections with the Finance and Accounting department to ensure that the collections are made at given due dates

• Communicating customer feedback (complaint) to the Quality Management Representative and Manager, evaluating the feedback in their own area of responsibility, taking necessary actions and reporting them to the customer and related persons

• Preparing the Congress/Demo materials, using them appropriately and delivering the materials to the storehouse in a sterilized and non-damaged condition

• Communicating scientific support requests & plans to the marketing department in the regions where they work and supporting the process.

• Providing support to the logistics team when needed.

What you need:

Required

• Bachelor’s degree in business, medical or related

• Minimum 2 years commercial experienceas territory lead or similar

• Experience in Orthopaedics industry (Trauma, Extremities, Joint Replacement, etc.)

• Proficiency in English

Preferred

• Experience in Trauma & Extremities