Telesales Representative SA

Core Code io; Riyadh; On-site; SAR 50,000 - 84,000; Full time

Job summary

Core Code io is seeking a motivated Telesales Representative to drive sales through outbound and inbound calls from a remote setup. The role focuses on identifying customer needs, overcoming objections, and closing sales over the phone while maintaining CRM records and achieving daily, weekly, and monthly targets.

The ideal candidate will possess excellent communication skills, strong negotiation abilities, and a customer-focused mindset.

Qualifications

• Experience in telesales, telemarketing, outbound sales, inside sales or similar.
• Proven experience making sales over the phone.
• Ability to meet daily, weekly and monthly sales targets.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a remote sales team.
• Reliable internet connection and a suitable remote setup.
• Professional, proactive, persistent and results-driven attitude.
• English proficiency is required for English-speaking customers.

Responsibilities

• Make outbound calls to promote products or services to prospects and existing customers.
• Respond to inbound sales inquiries and convert interested prospects into customers.
• Identify customer needs and recommend suitable products or services.
• Present product benefits clearly and confidently.
• Handle questions, objections, and concerns professionally.
• Follow up with prospects to increase sales opportunities and conversions.
• Maintain accurate records in the CRM.

Skills

Excellent verbal communication

Active listening

Persuasion abilities

Negotiation

Customer-focused

Closing skills

High call volume

Time management

English proficiency

Results oriented

Tools

CRM systems

Phone systems

Email tools

Digital tools

Job description

We are seeking a motivated and results-driven Telesales Representative to generate sales through outbound and inbound phone calls. The ideal candidate is confident, persuasive, and customer-focused, with strong communication skills and the ability to identify customer needs, overcome objections, and close sales over the phone.

Responsibilities

• Make outbound calls to prospective and existing customers to promote products or services.
• Respond to inbound sales inquiries and convert interested prospects into customers.
• Identify customer needs and recommend appropriate products or services.
• Present product or service benefits clearly and confidently.
• Handle customer questions, concerns, and objections professionally.
• Follow up with prospects and customers to increase sales opportunities and conversions.
• Maintain accurate records of calls, customer information, opportunities, and sales activities in the CRM.
• Build and maintain positive relationships with customers through professional communication.
• Meet or exceed daily, weekly, and monthly sales targets.
• Track sales performance, conversion rates, and call activity.
• Collaborate with sales and customer support teams to ensure a smooth customer experience.
• Stay informed about company products, services, promotions, and sales processes.
• Continuously improve sales techniques, call performance, and customer engagement.

Required Skills

• Excellent verbal communication and active listening skills.
• Strong telephone sales and persuasion abilities.
• Strong negotiation and objection-handling skills.
• Customer-focused and professional phone presence.
• Ability to identify customer needs and communicate appropriate solutions.
• Strong closing and follow-up skills.
• Ability to remain motivated and confident when handling rejection.
• Strong organizational and time-management skills.
• Ability to manage a high volume of calls and customer interactions.
• Comfortable using CRM systems, phone systems, email, and other digital tools.
• Results-oriented mindset with a strong focus on achieving sales targets.

Requirements

• Previous experience in telesales, telemarketing, outbound sales, inside sales, or a similar role.
• Proven experience making sales over the phone.
• Experience handling objections and closing sales.
• Ability to work toward daily, weekly, and monthly sales targets.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a remote sales team.
• Reliable internet connection and a suitable setup for remote work.
• Professional, proactive, persistent, and results-driven attitude.
• English proficiency is required if the position involves selling to English-speaking customers.

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