Strategic Key Account Manager - MMS Healthcare Solutions

BD; Riyadh; On-site; SAR 250,000 - 400,000; Full time

Job summary

BD is a leading global medical technology company driving the world of health. The role focuses on building strong customer relationships, expanding accounts, and ensuring satisfaction through effective cross-functional collaboration in Saudi Arabia.

The successful candidate will manage key accounts, lead growth strategies, and work with internal teams to deliver MMS solutions across healthcare facilities in the Central region.

Qualifications

• Bachelor's degree or equivalent in Pharmacy, Nursing, Biomedical Engineering, Medical Laboratory Sciences or another healthcare-related field.
• Minimum of 3 years of experience in Key Account Management, Strategic Account Management, Healthcare Sales, Medical Devices, or Healthcare Solutions.
• Proven track record of achieving sales targets and driving business growth within healthcare accounts.
• Strong customer relationship management, negotiation, and stakeholder management skills.
• Experience working with CRM systems, preferably Salesforce (SFDC).
• Self-starter who can work independently while collaborating effectively within a dynamic team environment.
• Strong business acumen, communication, presentation, and organizational skills.
• Ability to travel extensively throughout the Central Region of Saudi Arabia.

Responsibilities

• Achieving assigned territory sales targets and business objectives for the fiscal year.
• Developing and executing short-term and long-term account growth strategies.
• Managing key accounts to achieve targeted revenue growth profitability and customer retention.
• Identifying and converting new business opportunities within existing and target accounts.
• Building strong relationships with key decision-makers clinical stakeholders procurement teams and executive management.
• Conduct regular customer visits to assess account needs market opportunities and business risks.
• Reporting regularly to the Sales Manager or Sales Director on sales activities market developments competitor activities and account performance.
• Leading commercial activities related to quotations tenders and customer proposals.
• Collaborating with distribution partners to ensure product availability supply continuity and customer satisfaction.
• Maintaining accurate records of customer interactions opportunities forecasts and territory activities through CRM systems.
• Monitoring market trends competitive landscape and healthcare developments to identify growth opportunities.
• Supporting educational programs workshops and customer engagement initiatives in collaboration with Marketing and Clinical teams.
• Representing BD at conferences exhibitions and customer events as required.
• Collaborating with cross-functional teams including Clinical Service Marketing Supply Chain Finance and Business Development.
• Ensuring timely follow-up on customer requirements inquiries and business opportunities.
• Driving account penetration through cross-selling upselling and increased utilization of MMS solutions.

Skills

Key Account Management

Strategic Account Management

Healthcare Sales

Medical Devices

Customer Relationship Management

Negotiation

Stakeholder Management

CRM Systems

Education

Bachelor's degree or equivalent in Pharmacy, Nursing, Biomedical Engineering, Medical Laboratory Sciences or another healthcare-related field

Tools

Salesforce (SFDC)

Job description

BD is a leading global medical technology company driving the world of health. The role focuses on building strong customer relationships, expanding accounts, and ensuring satisfaction through effective cross-functional collaboration in Saudi Arabia.

The successful candidate will manage key accounts, lead growth strategies, and work with internal teams to deliver MMS solutions across healthcare facilities in the Central region.