Senior Solutions Engineer - Pre-Sales (Arabic/English)

WebEngage; Riyad Al Khabra; On-site; SAR 180,000 - 300,000; Full time

Benefits offered by this job

MacBook for Engagers!

Medical insurance

Mental health program

Contemporary Leave Policy

Job summary

WebEngage is a fast-growing customer data platform and marketing automation SaaS. Based in the MENA region with offices in Dubai, Riyadh, and beyond, we seek a Solutions Engineer to bridge customer needs with WebEngage capabilities and to speak with both technical and executive audiences.

You will lead technical discovery, deliver tailored demos, run POCs, and collaborate across Sales, Product, and Marketing to translate complex data flows into business value.

Qualifications

• Fluency in Arabic and English (spoken and written) is mandatory.
• 5+ years of experience in Pre-Sales, Solutions Engineering, or Technical Consulting in SaaS/MarTech/CDP/Analytics.
• Deep understanding of CDPs, data architecture, and integration frameworks (APIs, SDKs, data pipelines).
• Knowledge of AI concepts, including LLMs and predictive analytics.
• Ability to translate technical capabilities into business value for technical and executive audiences.
• Hands-on familiarity with marketing automation, analytics, and CRM ecosystems.
• Experience with cloud platforms and data integration.
• Excellent presentation, communication and documentation skills.
• Bachelor's degree in CS, Engineering or related technical field.

Responsibilities

• Lead technical discovery and solutioning sessions with prospects to understand business challenges and align them with WebEngage’s platform capabilities.
• Deliver impactful product demonstrations and presentations tailored to both technical and business stakeholders.
• Execute Proofs of Concept (POCs) to validate integration, performance, and measurable outcomes.
• Respond to RFPs/RFIs and prepare detailed technical and functional documentation in collaboration with Product and Engineering teams.
• Collaborate across departments - Business Development, Marketing, and Market Research - to identify, qualify, and support the creation of Target Account Lists (TALs).
• Engage effectively with IT, marketing, and business teams to align on solution architecture, data flows, and implementation strategy.
• Support Sales and Partner Enablement by developing demo assets, training sessions, and knowledge resources to accelerate deal cycles.
• Provide structured feedback to internal teams on customer needs, product improvements, and competitive insights.
• Contribute to go-to-market initiatives such as events, webinars, and regional workshops as a technical expert and brand advocate.

Skills

Arabic

English

CDP concepts

APIs

SDKs

Data integration

Cloud platforms

Marketing automation

CRM ecosystems

Education

Bachelor's degree in Computer Science or Engineering

Tools

APIs

SDKs

Data pipelines

Cloud platforms

CRM systems

Job description

WebEngage is a fast-growing customer data platform and marketing automation SaaS. Based in the MENA region with offices in Dubai, Riyadh, and beyond, we seek a Solutions Engineer to bridge customer needs with WebEngage capabilities and to speak with both technical and executive audiences.

You will lead technical discovery, deliver tailored demos, run POCs, and collaborate across Sales, Product, and Marketing to translate complex data flows into business value.