Senior Solution Architect

Leadout Capital; Riyadh; On-site; SAR 350,000 - 550,000; Full time

Job summary

Salesforce is seeking a Senior Solution Architect to lead complex customer engagements within the Professional Services team. You will shape, scope, and drive architectural strategy from initial scoping through execution, ensuring measurable outcomes and executive alignment.

You will bridge business needs and technical design, prototype solutions, and guide delivery using Agile/Scrum practices while enforcing best practices across engagements.

Qualifications

• 8+ years of enterprise software experience as architect or senior analyst.

Responsibilities

• Become a Domain Authority by engaging with Consultants, Architects, and Project Managers to deliver customer success.
• Bridge business and technology by translating executive-level requirements into scalable designs and architectures.
• Design and prototype solutions, including proofs of concept and mockups for complex business needs.
• Own agile delivery by writing user stories and solution specs for the technical team.
• Provide best-practices guidance on Salesforce Platform capabilities, architecture, and environment management.
• Manage stakeholder relationships and negotiate optimal solutions across business and technical domains.

Skills

Solution Architect

Functional Architect

Product Owner

Senior Business Analyst

AI Integration

Communication skills

English fluent

Agile/Scrum

Travel readiness

Tools

Agentforce platform

Salesforce Platform

Job description

Salesforce is seeking a Senior Solution Architect to join our Professional Services team within the Customer Success Group (CSG). As a strategic delivery leader, the Senior Solution Architect shapes, scopes, and drives complex customer engagements to ensure long-term success. This role leads architectural strategy from initial scoping through full execution, ensuring mission-critical programs deliver measurable outcomes. They are accountable for architectural integrity and executive alignment, elevating solution quality while cultivating a high-performance team culture. As stewards of the Professional Services Methodology, they leverage cross-functional networks to enforce best practices, scale delivery excellence, and ensure consistency across engagements.

YOUR IMPACT

Become a Domain Authority: Engage in our onboarding program and closely work with Consultants, Architects, and Project Managers to deliver outstanding customer success.

Bridge Business and Tech: Evaluate business and functional requirements at an executive level, translating business strategies into scalable process designs and solution architecture.

• AI & Agentforce Innovation: Champion the use of AI tools and Salesforce's Agentforce platform to automate workflows, optimize business processes, and deliver next-generation customer experiences.
• Solution Design & Prototyping: Create prototypes, proofs of concept, and sample mockups to elicit and define complex business requirements.
• Agile Delivery: Craft and own user stories and solution specifications, detailing them in agile sprints for the technical team to execute.
• Best Practices Guidance: Provide guidance on Salesforce Platform capabilities, functional solution architecture, environment management, and testing (UAT).
• Relationship Management: Build trust and rapport with key stakeholders, negotiating solutions to complex strategic and technical problems.

REQUIRED QUALIFICATIONS

• Experience: +8 years of experience in the enterprise software space as a Solution Architect, Functional Architect, Product Owner, or Senior Business Analyst.
• Industry Expertise: Proven track record of success delivering solutions within the Media and/or Telecommunications sector.
• Process Optimization: Demonstrated ability to analyze, design, and optimize enterprise business processes via technology.
• AI Integration Experience: Experience utilizing AI-assisted tools to improve productivity, with a strong understanding of how AI (such as Agentforce or similar technologies) can be leveraged to transform business operations.
• Communication Skills: Excellent written and verbal communication skills; ability to clearly document requirements, architectures, and process flows using diagrams and functional models.
• Language Skills: Fluent English (Proficiency in Arabic is preferred for the Saudi Arabia / MENA market)
• Team Collaboration: Ability to work independently and as part of a distributed Agile/Scrum team.
• Mobility: Available to travel regionally and occasionally internationally depending on customer needs.

PREFERRED QUALIFICATIONS

• Salesforce Expertise: Active Salesforce Certifications and deep hands-on experience with the Salesforce Platform declarative capabilities.
• Revenue Cloud: Experience with Salesforce Revenue Cloud (CPQ, EPC) or Communications Cloud is highly desirable.
• Methodology: Knowledge of design thinking processes and tools, and experience working as a Certified Product Owner (CSPO).
• Consulting Experience: Experience working in a senior consulting role with matrixed teams at a top-tier consultancy or global system integrator.
• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.