Senior Growth Account Manager — ME Region (Riyadh, Hybrid)

Deliverect; Riyadh; Híbrido; SAR 250.000 - 380.000; Jornada completa

Descripción de la vacante

Deliverect seeks a Senior Account Manager based in Riyadh to drive mid-market growth across the Middle East, acting as a strategic partner and revenue engine.

In this full-time, hybrid role you will conduct QBRs, on-site visits, and collaborate with Finance, Onboarding, Support, and Sales to ensure a seamless customer journey.

Arabic and English fluency, 3+ years in SaaS account management, and a solid API understanding are essential to build lasting regional partnerships.

Formación

• Native-level Arabic and professional proficiency in English.
• 3+ years of experience in SaaS account management, preferably mid-market.
• Experience balancing relationship management with commercial sales skills.

Responsabilidades

• Manage a diverse portfolio of Mid-Market accounts across the region and act as primary strategic partner.
• Drive regional revenue growth through expansion, upselling add-ons, and optimizing commercial structures to boost MRR.
• Conduct regular Strategic Business Reviews (QBRs) and on-site client visits to understand evolving business needs and foster loyalty.
• Minimize churn by addressing customer concerns and implementing retention strategies.
• Create and analyze reports using Looker, Planhat, and other BI tools to identify growth levers.
• Collaborate cross-functionally with Finance, Onboarding, Support, and Sales to ensure a seamless journey.
• Provide basic technical guidance on API integrations to maximize platform potential.
• Accurately forecast revenue and market trends for the assigned territory.

Conocimientos

Arabic fluency

English proficiency

SaaS account mgmt

CRM tools

API basics

Descripción del empleo

Deliverect seeks a Senior Account Manager based in Riyadh to drive mid-market growth across the Middle East, acting as a strategic partner and revenue engine.

In this full-time, hybrid role you will conduct QBRs, on-site visits, and collaborate with Finance, Onboarding, Support, and Sales to ensure a seamless customer journey.

Arabic and English fluency, 3+ years in SaaS account management, and a solid API understanding are essential to build lasting regional partnerships.