Senior Field Service Engineer – Analytical Systems

Emerson; Saudi Arabia; Remote; SAR 180,000 - 260,000; Full time

Job summary

Emerson MSOL Lifecycle Services seeks a Field Service Engineer in Dhahran to deliver aftermarket services, including startup, commissioning, maintenance, troubleshooting, and technical support for Emerson Analytical and Measurement products.

You will support growth of the service business, perform site surveys, and mentor junior engineers while building strong customer relationships and delivering high-value technical guidance on complex systems.

Qualifications

• Bachelor's Degree or Diploma in Instrumentation, Electronics, Electrical, or Mechanical Engineering.
• 3–5 years hands-on experience as a Service Engineer, Project Engineer, or Instrument Engineer in process environments.
• Experience in commissioning, startup, maintenance, and troubleshooting of analytical systems and measurement products.
• Strong understanding of process instrumentation and analyzer technologies.
• Excellent troubleshooting and problem‑solving abilities.
• Good communication and customer engagement skills.
• Proficiency in the English language.

Responsibilities

• Carry out startup and commissioning activities, fault analysis, troubleshooting, repair, and maintenance of Analytical Systems and Measurement Products.
• Provide advanced technical support for Fire & Gas Detectors, Liquid Analyzers, Combustion Analyzers, Continuous Gas Analyzers, CEMS, Process Gas Chromatographs, Cascade systems, and Measurement Products.
• Perform site surveys, site walkdowns, and installed-base assessments to identify upgrade, modernization, and consulting opportunities.
• Execute field modifications and upgrade projects independently or under the supervision of a Project Manager where required.
• Support and mentor Field Service Engineers in troubleshooting activities and complex service challenges.
• Conduct customer training on product operation, maintenance, and best practices.
• Support LTSA and AMC planning and execution in accordance with contractual requirements.
• Build strong customer relationships to enhance customer satisfaction and long-term loyalty.
• Support initiatives aimed at growing aftermarket services revenue.
• Prepare service reports and ensure timely communication of project and service outcomes to customers.
• Perform other responsibilities as assigned by management.

Skills

Troubleshooting

Customer engagement

English proficiency

Instrumentation knowledge

Mentoring

Education

Bachelor's / Diploma in Instrumentation / Electronics / Electrical / Mechanical Engineering

Job description

Emerson MSOL Lifecycle Services seeks a Field Service Engineer in Dhahran to deliver aftermarket services, including startup, commissioning, maintenance, troubleshooting, and technical support for Emerson Analytical and Measurement products.

You will support growth of the service business, perform site surveys, and mentor junior engineers while building strong customer relationships and delivering high-value technical guidance on complex systems.