Senior Field Service Engineer: Analytical & Measurement Systems

Emerson; Dhahran Compound; On-site; SAR 112,000 - 223,000; Full time

Job summary

Emerson MSOL Lifecycle Services in Dhahran delivers aftermarket services including startup, commissioning, maintenance, troubleshooting, and technical support for Emerson Analytical and Measurement products, while supporting growth of the service business.

The role involves field execution, site surveys, customer training, LTSA/AMC planning, and building strong customer relationships to ensure satisfaction and long-term loyalty.

Qualifications

• Bachelor's Degree or Diploma in Instrumentation, Electronics, Electrical, or related discipline.
• 3–5 years hands-on experience as Service/Project/Instrument Engineer in process control.
• Experience in commissioning, startup, maintenance, and troubleshooting of analytical systems.
• Strong understanding of process instrumentation and analyzer technologies.
• Excellent troubleshooting and problem-solving abilities.
• Good communication and customer engagement skills.
• Proficiency in the English language.

Responsibilities

• Carry out startup and commissioning, fault analysis, and maintenance of Analytical Systems.
• Provide advanced technical support for detectors, analyzers, chromatographs, and related products.
• Perform site surveys and assessments to identify upgrade opportunities.
• Execute field modifications and upgrade projects independently or with supervision.
• Mentor Field Service Engineers in troubleshooting activities.
• Conduct customer training on product operation and maintenance.
• Support LTSA and AMC planning and execution.
• Build strong customer relationships to enhance satisfaction and loyalty.
• Support initiatives to grow aftermarket services revenue.
• Prepare service reports and communicate outcomes to customers.
• Perform other responsibilities as assigned.

Skills

Instrumentation

Field service

Troubleshooting

Customer engagement

English proficiency

Education

Bachelor's/Diploma in Instrumentation, Electronics, Electrical, Mechanical Engineering

Tools

Microsoft Office

Engineering software

Job description

Emerson MSOL Lifecycle Services in Dhahran delivers aftermarket services including startup, commissioning, maintenance, troubleshooting, and technical support for Emerson Analytical and Measurement products, while supporting growth of the service business.

The role involves field execution, site surveys, customer training, LTSA/AMC planning, and building strong customer relationships to ensure satisfaction and long-term loyalty.