Senior Customer Representative Companion Animals

3623 INTERVET ARABIA LLC; Riyadh; On-site; SAR 337,000 - 487,000; Full time

Job summary

MSD is seeking an experienced Veterinary Sales professional based in Saudi Arabia to develop and lead sales with CA accounts in the animal health segment. You will build long-term relationships, identify opportunities, and coordinate with marketing and technical services to implement programs and strategies.

You will educate customers about MSD animal health brands, forecast product volumes, and negotiate agreements that align with customer needs while driving ROI and brand growth.

Qualifications

• Bachelor’s degree in veterinary medicine or a relevant degree.
• Excellent relationship building and communication skills.
• Understands CA industry, market trends and business environment.
• Proven planning, forecasting, negotiation, organization and problem-solving skills.
• Ability to travel as needed.
• Based in Saudi Arabia.
• Fluent in business English.
• Excellent written, verbal and presentation skills.

Responsibilities

• Develop and achieve sales in the market.
• Manage sales and services to increase wallet share by serving as the primary contact between the account and OUR COMPANY'S ANIMAL HEALTH.
• Work with customers to identify needs, provide solutions, and co-create values.
• Interact with local marketing and technical services to implement programs with Key accounts.
• Educates customers about OUR COMPANY'S ANIMAL HEALTH brands and resolves issues.
• Achieve or exceed qualitative and quantitative objectives.
• Monthly estimation and forecasting of product volumes for our customers.
• Negotiate and secure mutually beneficial agreements linking resources to customer needs.
• Build effective partnerships with customers as a strategic partner.
• Keep country lead informed of trends or competitive initiatives.
• Develop unique growth strategies with ruminants' key customers in Western and Eastern regions.
• Ensure spending delivers ROI and supports brand sustainability.
• Build knowledge of OUR COMPANY'S ANIMAL HEALTH brands, values and positioning.

Skills

Relationship building

Communication skills

Market understanding

Negotiation

Travel readiness

English proficiency

Microsoft Office

Analytical skills

Education

Veterinary degree

Tools

Microsoft Office Suite

Job description

Job Description Full Description of Position

• Build mutually beneficial, profitable, long-term relationships with the CA customers.
• Achieve budget and maximize sales in line with the company's sales objectives for designated Customers.
• Analyses our customers and markets data, identifies opportunities which can be addressed by OUR COMPANY'S ANIMAL HEALTH solutions and anticipates factors that could impact strategies, plan and position in the marketplace.
• Negotiates skillfully in tough situations with both internal and external groups and can win concessions without damaging relationships.
• Coordinates the integration and exchange of information between OUR COMPANY'S ANIMAL HEALTH and CA accounts.
• Understands sales performance metrics and resource utilization to maximize ROI for OUR COMPANY'S ANIMAL HEALTH.

Responsibilities

• Responsible for the development and achievement of sales in the market.
• Manage sales and services of our customers aiming to increase OUR COMPANY'S ANIMAL HEALTH wallet share by serving as the primary point of contact between the account and OUR COMPANY'S ANIMAL HEALTH.
• Work with the customers to identify, anticipate needs, provide solutions, and co-create values.
• Interact with local marketing and technical services to successfully implement programs and strategies with Key accounts.
• Educates customers about OUR COMPANY'S ANIMAL HEALTH brands, identifies issues with accounts and works with appropriate personnel and external parties to effectively communicate and resolve matters.
• Achieves or exceeds qualitative and quantitative objectives.
• Monthly estimation and forecasting of products volumes for our customers.
• Negotiate and secures mutually beneficial agreement that effectively link OUR COMPANY'S ANIMAL HEALTH resources to the long-term business needs of the customers.
• Builds effective working partnerships with the customers, positioning OUR COMPANY'S ANIMAL HEALTH as a key strategic partner.
• Keeps the country lead informed of trends or other competitive initiatives that could impact OUR COMPANY'S ANIMAL HEALTH business with the customers.
• Develops unique ways to grow OUR COMPANY'S ANIMAL HEALTH business with our ruminants' Key customers in Western and Eastern regions and provide solutions in the face of challenges.
• Ensure wise spending that delivers a solid return on investment and is spent in a way that builds long term sustainability of the brands.
• Builds an intimate knowledge of OUR COMPANY'S ANIMAL HEALTH brands , their values and positioning.

Qualifications, Skills & Experience Required

• Bachelor’s degree in veterinary medicine (or relevant degree) with experience in animal health pharmaceutical business.
• Excellent relationship building and sound communication skills
• Understands the CA industry, market trends, and business environment
• Proven planning, forecasting, negotiation, organization and problem-solving skills
• Ability to work in a multicultural environment.
• Ability to travel as needed.
• Based in Saudi Arabia
• Demonstrates growth and accountability mindset.
• Adequate technical abilities include Microsoft office applications and good analytical abilities.
• Fluent in business English
• Excellent written, verbal, and presentation skills

Additional location(s) Compensation Information

Required Skills: Account Management, Animal Health Care, Business English, Data Analysis, Identifying Sales Opportunities, Industry Knowledge, Market Trends, Negotiation, Sales Metrics, Sales Target Achievement, Veterinary Medicine, Veterinary Pharmaceutical Sales

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.