Key Account Specialist- Animal Helath

Merck; Riyadh; On-site; SAR 180,000 - 360,000; Full time

Job summary

Merck in Saudi Arabia seeks a Key Account Specialist to manage key accounts and ensure efficient allocation of organizational resources. The KAS will develop mutually beneficial long-term partnerships with key accounts, supporting sales growth and market share expansion.

This is a field-based role with daily contact with KA and other stakeholders. Responsibilities include building strong business relationships, implementing tailored solutions, collaborating with marketing, sales and technical

Qualifications

• Minimum 5 years field sales experience with Key Accounts in Animal Health in Saudi Arabia.
• Bachelor or University degree in a relevant field.
• Excellent communication skills and ability to develop measurable results.

Responsibilities

• Develops and implements the key account and strategic plan in alignment with business unit goals.
• Identifies commercial opportunities through stakeholder networking.
• Maintains up-to-date CRM data for customers.
• Builds strong relationships with key accounts leading to loyalty.
• Collaborates with sales, marketing and technical teams to deliver solutions.
• Organizes meetings and regional events with KA and influencers.

Skills

Field sales experience

Key Accounts

Diplomacy & negotiation

Communication skills

English proficiency

Analytical thinking

Team player

Education

Bachelor or University degree

Tools

CRM

MS Office

Job description

Job Description and Responsibilities

The Key Account Specialist is responsible for the management of the key accounts and ensures an efficient allocation of the organizational resources.

The KAS will develop mutually beneficial long-term partnerships with the key accounts. This role contributes to sales growth and the market share. The KAS is a field-based position and will be in daily contact with the key accounts (KA).

Strategic Sales Plan

• Cooperates in the development of the strategic and tactical plan in collaboration with sales management, marketing and technical
• Identifies commercial opportunities through networking of the different stakeholders
• Develops and implements the key account and strategic plan in alignment with the strategic and tactical plan of the business unit and this is based on the analysis of the customer needs
• Uses data from the CRM as well as other data and own experience to ensure an update of the customer's information
• Ensure key account information is continuously updated in the CRM system

Key accounts Management

• Build strong business relationship with key accounts, leading to satisfaction and loyalty
• Implement solutions for the customers based on their needs
• Daily contact with KA, KOL or other stakeholders from different area (e.g. Universities, breeding organizations or associations...)
• Strives for a win-win situation in alignment with the business goals
• Identifies key accounts, key influencers, and decision makers through a good analysis of the market
• Organizes round table meetings, workshops, presentations, and regional symposia in collaboration with the sales team, marketing, the technical manager.

Internal collaboration

• Shares all information of key accounts with colleagues through the business units by using the CRM system and other tools and by making sure that the customer information is continuously updated in the CRM system
• Works closely together with other departments such as marketing, sales, and technical within the business unit as well as with other KAMs from other business units
• Uses effectively CRM and other tools, market research data as well as own targeting experience to develop territory action and call plans per target customer group and individual customer

Compliance

• Ensures that all activities are in line with compliance and our Company's code of conduct.

Qualifications

• Education: Bachelor or University degree any relevant experience

Skills Required:

• Minimum of 5 years field sales experience preferably with Key Accounts in the Animal Health industry in Saudi Arabia
• High level of diplomacy, negotiating skills but constructive assertiveness in dealing with internal and external stakeholders
• Demonstrated motivation and focus on achieving measurable, tangible result
• Competent use of MS-Office (Word, Excel, Power Point, Outlook) and in IT technology in general
• Excellent communication skills
• Good level of English language (must understand and express him/herself verbally and in written)
• Willingness to keep learning
• High degree of analytical and tactical thinking
• A team player, but also able to work autonomously in the field
• Ability to travel in the region

Additional location(s) Compensation Information:

Account Management, Account Management, Adaptability, Animal Health Care, Animal Health Sales, Contract Management, CRM Solutions, Customer Needs Assessments, Customer Needs Identification, Customer Relationship Management (CRM), Customer Requirements Gathering, Customer Satisfaction, Data Analysis, Diplomacy, Identifying Sales Opportunities, Industry Knowledge, Industry Trends, Key Account Management, Market Analysis, Marketing, Microsoft Excel, Networking Concepts, Office Systems, Operational Delivery, Poultry Management {+ 8 more}

Required Skills:

Account Management, Account Management, Adaptability, Animal Health Care, Animal Health Sales, Contract Management, CRM Solutions, Customer Needs Assessments, Customer Needs Identification, Customer Relationship Management (CRM), Customer Requirements Gathering, Customer Satisfaction, Data Analysis, Diplomacy, Identifying Sales Opportunities, Industry Knowledge, Industry Trends, Key Account Management, Market Analysis, Marketing, Microsoft Excel, Networking Concepts, Office Systems, Operational Delivery, Poultry Management {+ 8 more}

Employee Status

Regular

Flexible Work Arrangements

Not Applicable