Key Account Specialist

MSD; Riyadh; On-site; SAR 360,000 - 540,000; Full time

Job summary

MSD is seeking a Key Account Specialist to manage key accounts and develop long-term partnerships in Saudi Arabia. The role is field-based with daily contact to KA and stakeholders across universities, breeding organizations, and associations.

You will collaborate with sales, marketing, and technical teams to deliver mutually beneficial solutions. The position requires 5+ years in field sales within the Animal Health sector, excellent diplomacy and communication, and willingness to travel within

Qualifications

• Bachelor or University degree in a relevant field.
• Minimum 5 years field sales experience preferably with Key Accounts in the Animal Health industry in Saudi Arabia.
• High level of diplomacy with strong negotiating skills and constructive assertiveness.
• Excellent communication skills and English proficiency.
• Willingness to learn and strong analytical thinking.
• Ability to travel within the region.

Responsibilities

• Develop and implement strategic and tactical plans with sales, marketing and technical teams.
• Identify commercial opportunities through stakeholder networking.
• Maintain and update key account data in the CRM system.
• Build strong relationships with key accounts to drive loyalty and growth.
• Organize meetings, workshops, and regional events with sales and marketing teams.

Skills

Account Management

Key Account Management

Adaptability

Animal Health Care

Animal Health Sales

Contract Management

CRM Solutions

Customer Needs Assessments

Customer Needs Identification

Customer Relationship Management

CRM

Customer Requirements Gathering

Customer Satisfaction

Data Analysis

Diplomacy

Identifying Sales Opportunities

Industry Knowledge

Industry Trends

Key Account Management

Market Analysis

Marketing

Microsoft Excel

Networking Concepts

Office Systems

Operational Delivery

Poultry Management

8 more

Education

Bachelor or University degree any relevant experience

Tools

CRM Solutions

MS Office

Job description

Job Description

The Key Account Specialist is responsible for the management of the key accounts and ensures an efficient allocation of the organizational resources. The KAS will develop mutually beneficial long-term partnerships with the key accounts. This role contributes to sales growth and the market share. The KAS is a field-based position and will be in daily contact with the key accounts.

Job Description and Responsibilities

Strategic Sales Plan

• Cooperates in the development of the strategic and tactical plan in collaboration with sales management, marketing and technical.
• Identifies commercial opportunities through networking of the different stakeholders.
• Develops and implements the key account and strategic plan in alignment with the strategic and tactical plan of the business unit and this is based on the analysis of the customer needs.
• Uses data from the CRM as well as other data and own experience to ensure an update of the customer s information.
• Ensure key account information is continuously updated in the CRM system.

Key accounts Management

• Build strong business relationship with key accounts leading to satisfaction and loyalty.
• Implement solutions for the customers based on their needs.
• Daily contact with KA.
• KOL or other stakeholders from different area e.g. Universities, breeding organizations or associations.
• Strives for a win-win situation in alignment with the business goals.
• Identifies key accounts, key influencers and decision makers through a good analysis of the market.
• Organizes round table meetings, workshops, presentations and regional symposia in collaboration with the sales team, marketing, the technical manager.

Internal collaboration

Shares all information of key accounts with colleagues through the business units by using the CRM system and other tools and by making sure that the customer information is continuously updated in the CRM system. Works closely together with other departments such as marketing, sales and technical within the business unit as well as with other KAMs from other business units. Uses effectively CRM and other tools, market research data as well as own targeting experience to develop territory action and call plans per target customer group and individual customer.

Compliance

Ensures that all activities are in line with compliance and our Company s code of conduct.

Qualifications

Education

Bachelor or University degree any relevant experience.

Skills Required

• Minimum of 5 years field sales experience preferably with Key Accounts in the Animal Health industry in Saudi Arabia.
• High level of diplomacy, negotiating skills but constructive assertiveness in dealing with internal and external stakeholders.
• Demonstrated motivation and focus on achieving measurable, tangible result.
• Competent use of MS-Office (Word, Excel, Power Point, Outlook) and in IT technology in general.
• Excellent communication skills.
• Good level of English language (must understand and express him/herself verbally and in written).
• Willingness to keep learning.
• High degree of analytical and tactical thinking.
• A team player, but also able to work autonomously in the field.
• Ability to travel in the region.

Required Skills

• Account Management
• Account Management
• Adaptability
• Animal Health Care
• Animal Health Sales
• Contract Management
• CRM Solutions
• Customer Needs Assessments
• Customer Needs Identification
• Customer Relationship Management
• CRM
• Customer Requirements Gathering
• Customer Satisfaction
• Data Analysis
• Diplomacy
• Identifying Sales Opportunities
• Industry Knowledge
• Industry Trends
• Key Account Management
• Market Analysis
• Marketing
• Microsoft Excel
• Networking Concepts
• Office Systems
• Operational Delivery
• Poultry Management
• 8 more

Employee Status

Regular