Senior BIM Success Manager - Enterprise & Govt (Saudi)

Nemetschek Group; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Nemetschek Group is expanding its Solibri team in Saudi Arabia to drive customer success across the Middle East. The role focuses on onboarding, adoption and long-term value for BIM quality assurance, model checking and compliance workflows for enterprise and government clients.

You will deliver technical enablement, workshops and reviews, support PoCs and pilots, and collaborate with Sales/Presales. Regular on-site visits across the Kingdom are required.

Qualifications

• Bachelor's degree in Architecture, Engineering, Construction or BIM-related field.
• 5+ years' experience in BIM, AEC software, Customer Success or Technical Consulting.
• Strong hands-on experience with Navisworks; willingness to cross-train in Solibri.
• Comfortable presenting to project teams and senior stakeholders.
• Excellent communication with AEC professionals; builds trust quickly.
• Experience supporting enterprise or public sector clients; customer-first mindset.
• Fluent English; Arabic preferred.
• Able to manage several customers and partner relationships.
• Based in Saudi Arabia (required) with regular site visits.

Responsibilities

• Run customer success for Solibri customers across the Middle East, covering onboarding, adoption and long-term value.
• Act as the main post-sales contact for enterprise and government accounts, supporting BIM quality assurance, model checking and compliance workflows.
• Deliver technical enablement, workshops and customer success reviews, guiding customers on rule-based validation, model quality control and best practice.
• Support PoCs, pilot projects and production rollouts, tracking adoption and ensuring customer success.
• Work closely with Sales, Presales and regional partners, share customer feedback and keep success documentation up to date.
• Spend regular time on customer sites across the Kingdom and travel across the region when needed.

Skills

BIM workflows

Customer success

Stakeholder communication

Enterprise/public sector experience

Fluent English

Arabic preferred

Education

Bachelor's degree in Architecture/Engineering/Construction or BIM-related field

Tools

Navisworks

Job description

Nemetschek Group is expanding its Solibri team in Saudi Arabia to drive customer success across the Middle East. The role focuses on onboarding, adoption and long-term value for BIM quality assurance, model checking and compliance workflows for enterprise and government clients.

You will deliver technical enablement, workshops and reviews, support PoCs and pilots, and collaborate with Sales/Presales. Regular on-site visits across the Kingdom are required.