Senior Applications Specialist – Al Khobar, Saudi Arabia

alsalamhospital; Saudi Arabia; On-site; SAR 180,000 - 300,000; Full time

Job summary

Dallah Hospital in Al Khobar, Saudi Arabia, seeks a Senior Applications Specialist to join our Information Technology team. Bring 4–6 years of hospital IT application support experience and strong knowledge of EMR, HIS, ERP, LIS, RIS, and PACS to ensure optimal healthcare IT operations.

You will troubleshoot issues, support system integration, and work with ITSM tools like ServiceNow or Jira while ensuring MOH, CBAHI, and JCI compliance across applications.

Qualifications

• Bachelor’s degree in Computer Science or Information Technology.
• 4–6 years of IT application support experience in healthcare.
• Strong knowledge of EMR, HIS, ERP, LIS, RIS, PACS.
• Experience with troubleshooting, system integration and technical support.
• Familiarity with MOH, CBAHI and JCI requirements.
• Experience with ITSM tools such as ServiceNow or Jira.
• Good communication in Arabic and English.

Responsibilities

• Provide application support within a healthcare environment.
• Troubleshoot and resolve issues related to hospital information systems.
• Support applications such as EMR, HIS, ERP, LIS, RIS and PACS.
• Assist with system integration and technical support activities.
• Work with IT service management tools to manage and track support requests.
• Support application-related requirements aligned with MOH, CBAHI, and JCI standards.

Skills

EMR

HIS

ERP

LIS

RIS

PACS

MOH/CBAHI/JCI

ServiceNow/Jira

Arabic & English

Education

Bachelor's degree in CS/IT

Job description

Location: Dallah Hospital, Al Khobar, Saudi Arabia
Department: Information Technology (IT)
Job Category: Information Technology (IT) & Software

Job Overview

Dallah Hospital in Al Khobar is seeking a qualified Senior Applications Specialist to join its Information Technology team. The position is suitable for an experienced IT application support professional with a background in healthcare environments.

The ideal candidate should have 4-6 years of experience supporting hospital applications and strong knowledge of healthcare systems, including EMR, HIS, ERP, LIS, RIS, and PACS. Experience in application troubleshooting, system integration, and healthcare regulatory requirements is also required.

Key Responsibilities

• Provide application support within a healthcare environment.
• Troubleshoot and resolve issues related to hospital information systems.
• Support applications such as EMR, HIS, ERP, LIS, RIS, and PACS.
• Assist with system integration and technical support activities.
• Work with IT service management tools to manage and track support requests.
• Support application-related requirements aligned with MOH, CBAHI, and JCI standards.

Requirements & Qualifications

• Bachelor’s degree in Computer Science or Information Technology.
• 4-6 years of experience in IT application support within a healthcare setting.
• Strong knowledge of hospital systems, including:
  • Electronic Medical Records (EMR)
  • Hospital Information Systems (HIS)
  • Enterprise Resource Planning (ERP)
  • Laboratory Information Systems (LIS)
  • Radiology Information Systems (RIS)
  • Picture Archiving and Communication Systems (PACS)
• Experience in application troubleshooting, system integration, and technical support.
• Familiarity with MOH, CBAHI, and JCI requirements.
• Experience with IT service management tools such as ServiceNow, Jira, or similar platforms.
• Good communication skills in Arabic and English.

Salary, Benefits & Career Growth

Salary and specific employment benefits have not been provided. This position offers an opportunity to develop expertise in healthcare application support, hospital information systems, system integration, and healthcare IT service management.

Application Process

Email