Senior AI-Driven Solution Architect

Salesforce; Saudi Arabia; On-site; SAR 350,000 - 520,000; Full time

Job summary

Salesforce is seeking a Senior Solution Architect to join our Professional Services team in the Customer Success Group. As a strategic delivery leader, you will shape, scope, and drive complex customer engagements from initial scoping to full execution, ensuring measurable outcomes and executive alignment.

You will guide architectural integrity, scale delivery, and foster a high-performance team culture. You will collaborate with consultants, architects, and project managers to translate

Qualifications

• +8 years of experience in the enterprise software space as a Solution Architect, Functional Architect, Product Owner, or Senior Business Analyst.
• Proven track record delivering solutions within Media and/or Telecommunications sectors.
• Demonstrated ability to analyze, design, and optimize enterprise business processes via technology.
• Experience utilizing AI-assisted tools to improve productivity, with knowledge of AI like Agentforce.
• Excellent written and verbal communication; ability to document requirements, architectures, and process flows.

Responsibilities

• Engage with Consultants, Architects, and Project Managers to deliver outstanding customer success.
• Translate business strategies into scalable process designs and solution architecture.
• Champion AI tools and Salesforce Agentforce to automate workflows and improve processes.
• Create prototypes and proofs of concept to elicit complex business requirements.
• Craft user stories and specifications for agile delivery to the technical team.
• Provide guidance on Salesforce Platform capabilities, environment management, and testing.

Skills

Domain Authority

Business-IT Alignment

AI Tools

Communication

English Fluency

Agile/Scrum

Tools

Salesforce Platform

Revenue Cloud

CPQ

EPC

Job description

Salesforce is seeking a Senior Solution Architect to join our Professional Services team in the Customer Success Group. As a strategic delivery leader, you will shape, scope, and drive complex customer engagements from initial scoping to full execution, ensuring measurable outcomes and executive alignment.

You will guide architectural integrity, scale delivery, and foster a high-performance team culture. You will collaborate with consultants, architects, and project managers to translate