Senior Account Manager - Banking & Financial Services

Cognizant; Riyadh Region; Hybride; SAR 300 000 - 500 000; Plein temps

Résumé du poste

Cognizant is hiring an experienced Account Manager to contribute to rapid growth in Saudi Arabia, expanding our portfolio in Banking & Financial Services. The role reports to our Client Partner and is based in Riyadh with a hybrid work-model and regular client visits.

As CRM, you will be the primary contact for assigned accounts, owning day-to-day activities and P&L, while collaborating with delivery teams to optimize backlog and manage scope changes to meet client expectations.

Qualifications

• 10+ years of experience in a client-facing role from IT professional services firms / offshore outsourcing industry with large penetration in the Banking sector.
• Experience managing Client P&L of several million $ including reporting and metric assessment for the account.
• Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite.
• Proactive mindset, ability to interface at all levels of an organization.
• Excellent oral and written communication skills in Arabic & English.

Responsabilités

• Client Engagement and Growth: Develop and manage relationships with existing clients in Saudi Arabia, identifying new opportunities and expanding current engagements.
• New Business Development: Penetrate accounts where Cognizant’s brand is not yet established, showcasing capabilities and delivering value propositions.
• Proposal Development: Lead the creation of high-quality proposals, ensuring collaboration of multidisciplinary teams to meet client requirements; proficient in handling RFPs and RFIs within an international context.
• Opportunity Management: Drive end-to-end business development process, coordinating with delivery, technical, and pre-sales teams to align solutions with client expectations.
• Strategic Planning: Develop go-to-market strategies tailored for the banking and insurance segments, aligning business objectives with market opportunities.

Connaissances

Client engagement

New business development

Proposal development

Opportunity management

Strategic planning

Arabic-English communication

C-Suite communication

Formation

MS or MBA degree

Description du poste

Cognizant is hiring an experienced Account Manager to form an integral part of the continued rapid growth of Cognizant in Saudi, expanding our global service portfolio from Integration, Technology and Outsourcing services for large accounts in the Banking & Financial Service space. The role will involve daily exposure to our clients and Cognizant senior management. Reporting into our Client Partner and based in Riyadh, Saudi Arabia, this role offers hybrid work-model and will imply regular client visits in Riyadh, KSA.

Overview

Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They support and report into the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM's shared measures are signing, revenue and margins of the accounts.

What are you looking for?

• Client Engagement and Growth: Develop and manage relationships with existing clients in Saudi Arabia, identifying new opportunities and expanding current engagements.




• New Business Development: Penetrate accounts where Cognizant’s brand is not yet established, showcasing our capabilities and delivering value propositions that resonate with client needs.




• Proposal Development: Lead the creation of high-quality proposals, ensuring the collaboration of multidisciplinary teams to meet client requirements. Proficient in handling RFPs (Requests for Proposals) and RFIs (Requests for Information) within an international context.




• Opportunity Management: Drive the end-to-end business development process, coordinating with delivery, technical, and pre-sales teams to align solutions with client expectations.




• Strategic Planning: Develop go-to-market strategies tailored for the banking and insurance segments, aligning business objectives with market opportunities.

What are we looking for?

• 10+ years of experience in a client facing role from previous IT Professional services firms / offshore outsourcing industry with large penetration in the Banking sector




• Experience managing Client P&L of several million $, including reporting and metric assessment for the account




• Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite




• Proactive mindset, ability to interface at all levels of an organization




• Excellent oral and written communication skills in Arabic & English




• Lead from the ground mindset and team spirit

Preferred Experience

• MS or MBA degree




• Proven track record to contribute to new business development in Saudi




• Ability to handle multiple tasks in a dynamic environment




• Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.

At Cognizant, we embrace diversity. We believe it’s what helps us thrive. Our goal is to include everyone at the table, and to value and respect their unique voices and backgrounds