Senior Account Manager

Ismena; Riyadh; On-site; SAR 260,000 - 420,000; Full time

Job summary

Ismena is seeking a Senior Key Account Manager to grow and manage strategic enterprise accounts across Saudi Arabia. You will promote Cloud, Cybersecurity, Data & AI, Infrastructure, ERP/CRM, and other digital transformation solutions to drive revenue and partnerships.

The ideal candidate brings 8+ years in KAM, enterprise sales or BD, with strong relationships in government and enterprise sectors and fluent English & Arabic for cross‑functional collaboration.

Qualifications

• Bachelor's degree in Business Administration, IT, CS, Engineering or related field.
• 8+ years of experience in Key Account Management, Enterprise Sales or Business Development.

Responsibilities

• Develop, manage and expand strategic enterprise accounts across Saudi Arabia.
• Drive revenue growth by promoting iSolution’s digital transformation portfolio.
• Act as trusted advisor to customers and ensure long-term partnerships.

Skills

Strategic Account Management

Enterprise Sales

Business Development

Consultative Selling

Executive Stakeholder Management

Negotiation & Contract Management

Customer Success & Retention

Digital Transformation

Cross-Functional Collaboration

Education

Bachelor's degree

Tools

CRM systems

Job description

The Senior Key Account Manager is responsible for developing, managing, and expanding strategic enterprise accounts across Saudi Arabia. The role drives revenue growth by promoting iSolution’s digital transformation portfolio, including Cloud Solutions, Cybersecurity, Data & AI, Infrastructure, Managed Services, ERP/CRM, Integration, DevOps, and Custom Application Development. The position serves as a trusted advisor to customers, ensuring long-term partnerships, customer satisfaction, and successful business outcomes.

Requirements Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field. 8+ years of experience in Key Account Management, Enterprise Sales, or Business Development within the ICT, Cloud, Cybersecurity, or Digital Transformation sectors. Proven track record of achieving and exceeding sales targets with enterprise and government customers. Strong understanding of cloud technologies, cybersecurity solutions, infrastructure services, data platforms, and digital transformation initiatives. Experience managing complex sales cycles and multi-stakeholder engagements. Excellent relationship-building, negotiation, presentation, and communication skills. Strong commercial acumen and ability to develop strategic account growth plans. Proficiency in CRM systems and sales forecasting tools. Fluency in English & Arabic. Saudi market experience and an established network within enterprise and public-sector organizations are highly desirable. Key Competencies Strategic Account Management Enterprise Sales & Business Development Consultative Selling Executive Stakeholder Management Negotiation & Contract Management Customer Success & Retention Digital Transformation Solutions Revenue Growth & Pipeline Management Cross-Functional Collaboration