Sales Support & CRM Strategy Lead

alfanar

Riyadh

On-site

SAR 90,000 - 150,000

Full time

6 days ago

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Job summary

Alfanar is seeking a Sales Support professional in Riyadh to establish and maintain protocols, processes, and policies for sales support, while designing reward systems aligned with marketing activities. This role involves managing CRM systems, coordinating with research and customer service teams, and analyzing data to improve sales strategies and decision-making.

The ideal candidate will have a Bachelor Degree in Electrical Engineering or Business Management with 4 to 6 years’ experience, and

Qualifications

Bachelor Degree in Electrical Engineering or Business Management.
Work Experience 4 to 6 Years.
Technical / Functional Competencies: Sales Fundamentals, Calls, Closings, Sales Presentations, Sales Promotions, Sales Tools, Salesmanship.

Responsibilities

Establish and maintain sales support protocols, processes, and policies, design reward systems, and ensure alignment with marketing activities.
Managing CRM systems, distributing gifts, collaborating with various teams, and analyzing data to enhance sales strategies and decision-making.
Oversee the establishment and maintenance of protocols, processes, policies, and procedures for sales support.
Design a reward system and define the scope of the business.
Ensure alignment with the marketing team's activities.
Manage the Customer Relationship Management (C4C) system.
Develop plans for the distribution of gifts.
Collaborate with research and customer service teams.
Analyze deals, competitors, and individual customer data.