Sales Service Coordinator

Confidential; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Confidential in Riyadh is seeking a proactive Sales Service Coordinator to support daily sales activities and ensure smooth order processing. The role involves coordinating with Sales, Production, Logistics, Warehouse, and Finance to fulfill orders and maintain excellent customer service.

You will handle SAP-based order processing, maintain customer records, and generate reports. Fluency in Arabic and English, strong communication, and MS Excel skills are required, with a preference for Saudi

Qualifications

• Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain Management, or a related field.
• Relevant experience in Sales Coordination, Sales Support, Customer Service, or Sales Operations.
• Hands-on experience with SAP ERP for sales order processing and related activities.
• Fluency in both Arabic and English, spoken and written.
• Proficiency in MS Office, particularly Excel.
• Must be a Saudi Preferably.

Responsibilities

• Coordinate daily sales activities and provide administrative support to the sales team.
• Process and monitor sales orders, quotations, customer requests, and related documentation.
• Coordinate with internal departments, including Sales, Production, Logistics, Warehouse, and Finance, to ensure timely order fulfilment and delivery.
• Respond to customer inquiries, follow up on order status, and ensure timely resolution of customer concerns.
• Maintain accurate customer records, sales data, and order information in SAP.
• Prepare sales reports, order tracking updates, and other relevant documentation.
• Monitor pending orders, delivery schedules, and outstanding customer requirements.
• Support the sales team in maintaining strong customer relationships and ensuring a high standard of customer service.

Skills

Communication skills

Coordination

Organization

Problem-solving

Education

Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain Management, or a related field

Tools

SAP ERP

Job description

We're Hiring: Sales Service Coordinator Location: Riyadh, Saudi Arabia Industry: Manufacturing We are looking for a proactive and detail-oriented Sales Service Coordinator to join our team in Riyadh.

Key Responsibilities:

• Coordinate daily sales activities and provide administrative support to the sales team.
• Process and monitor sales orders, quotations, customer requests, and related documentation.
• Coordinate with internal departments, including Sales, Production, Logistics, Warehouse, and Finance, to ensure timely order fulfilment and delivery.
• Respond to customer inquiries, follow up on order status, and ensure timely resolution of customer concerns.
• Maintain accurate customer records, sales data, and order information in SAP.
• Prepare sales reports, order tracking updates, and other relevant documentation.
• Monitor pending orders, delivery schedules, and outstanding customer requirements.
• Support the sales team in maintaining strong customer relationships and ensuring a high standard of customer service.

Qualifications & Requirements:

• Bachelor's degree in Business Administration, Sales, Marketing, Supply Chain Management, or a related field.
• Relevant experience in Sales Coordination, Sales Support, Customer Service, or Sales Operations, preferably within a manufacturing or industrial business.
• Hands-on experience with SAP ERP for sales order processing and related activities.
• Fluency in both Arabic and English, spoken and written.
• Strong communication, coordination, organizational, and problem-solving skills.
• Proficiency in MS Office, particularly Excel.
• Ability to manage multiple priorities, maintain accurate records, and work effectively with cross-functional teams.
• Must be a Saudi Preferably.