Sales Operations & Coordination Specialist

Crowncork; Jeddah; On-site; SAR 60,000 - 120,000; Full time

Job summary

Crown Saudi Arabia in Jeddah is seeking a Sales Coordinator to provide essential administrative and logistical support to the sales team, ensuring accurate order processing and timely information flow.

The role involves preparing quotes and presentations, maintaining customer records, coordinating meetings, and generating reports to drive sales performance. A diploma or degree with 1–3 years’ experience is preferred, along with strong MS Office and CRM/ERP familiarity.

Qualifications

• Diploma or equivalent; Associate's or Bachelor's degree in business administration, marketing, or a related field preferred.
• 1-3 years of experience in an administrative support or sales support role, preferably within a manufacturing or industrial environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) is essential.
• Experience with CRM software (e.g., Salesforce) and ERP systems is a plus.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines.
• Proactive, self-motivated, and able to work independently as well as part of a team.
• Strong interpersonal skills with a customer-focused approach.

Responsibilities

• Process sales orders, ensuring accuracy and timely entry into the system.
• Prepare and distribute sales-related documents, including quotes, proposals, and presentations.
• Maintain and update customer records and sales databases.
• Coordinate internal and external meetings, including scheduling, preparing agendas, and distributing minutes.
• Assist with customer inquiries, providing information and resolving basic issues or escalating to appropriate sales personnel.
• Generate various sales reports and analyses as requested by the sales management team.
• Manage and track sales samples and promotional materials.
• Support the sales team with travel arrangements and expense reporting.
• Liaise with other departments (e.g., production, logistics, customer service) to ensure smooth order fulfillment and customer satisfaction.
• Contribute to the continuous improvement of sales processes and procedures.

Job description

Crown Saudi Arabia in Jeddah is seeking a Sales Coordinator to provide essential administrative and logistical support to the sales team, ensuring accurate order processing and timely information flow.

The role involves preparing quotes and presentations, maintaining customer records, coordinating meetings, and generating reports to drive sales performance. A diploma or degree with 1–3 years’ experience is preferred, along with strong MS Office and CRM/ERP familiarity.