SALES EXECUTIVE

Napco National Company; Jeddah; Sur place; SAR 60 000 - 90 000; Plein temps

Résumé du poste

Napco National Company is seeking a sales representative in Jeddah, Saudi Arabia, to sell a broad range of products and maintain professional relationships with customers. The role involves handling orders, CRM/JDE entries, new account openings, and regular collections while ensuring compliance with company policies.

The candidate should have a High School degree, acceptable English, computer literacy, and 1–2 years of related experience, with responsibilities including market visits, customer

Qualifications

• Minimum High School degree.
• Acceptable English Level.
• Acceptable Computer Literacy.
• A minimum of 1 to 2 years’ experience in similar and related field.

Responsabilités

• Sell the widest range of company’s products for assigned customers based on group channel guidelines.
• Provide feedback of competition activity and suggest retaliation if needed.
• Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and obtain approvals from Customer & Company.
• Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management.
• Collect invoices according to company aging policy.
• Prepare documents for market visits or business reviews before going to the market.
• Maintain professional business relations with customers.
• Revisit Lost customers and seek opportunities to regain business.
• Open new accounts on JDE or CRM and ensure all required documentation (VAT, CR, National Address, CIS, etc.).
• Transfer max number of accounts to ECOM online platform, train customers, monitor performance.
• Detect and register new potential customers in area based on CRM.
• Sell all potential customers with appropriate product line mix by closing GAPs.
• Handle customer complaints and report to sales team leader.
• Prepare QRAs on JDE or ECOM and discuss with Team Leader.
• Enter customer orders into JDE, ensuring compliance on CDs, CLs, or prices.
• Submit daily collection for distributor or accountant.
• Issue returns for quality issues or wrong orders with approvals.
• Report customer problems to Team Leader when unable to resolve.
• Review monthly customer collectibles with Team Leader and conduct SAFs, matchings, or write-offs.
• Conduct balance confirmations 3x per year and obtain customer signatures.

Connaissances

English proficiency

Computer literacy

Formation

High School degree

Description du poste

Job Responsibilities & Tasks

(Duties include but are not limited to)

( For Saudi National Only )

• Sell the widest range of company’s products for assigned customers based on group channel guidelines.

• Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed.

• Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer & Company.

• Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management.

• Collect the invoices according to company’s aging policy.

• Prepare all needed documents for the call cycle market visits or business review, before going to the market.

• Maintain professional Business relation with His/her customers.

• Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished.

• Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc…)

• Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume.

• Detect and register new potential customers in his area based on CRM.

• Sell all potential customers with appropriate combination of product lines by closing GAPs.

• Handle customers complaints and report them to the sales team leader.

• Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader.

• Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices.

• Submit daily collection for the distributor or accountant.

• Issue returns for quality issue products or wrong orders and get approval from concerned parties.

• Report to the team leader any customer problem / objection that occurred, and he could not handle.

• Review on monthly basis customer collectibles with Team Leader and conduct required SAFs, matchings, or write offs.

• Conduct Balance confirmations 3 times per year and get customer signature/stamps in addition to working on reconciliation with accounts.

• Conduct Trials for new developed products at certain customer in his/her area and report factual findings.

• Comply fully with Napco code of conduct, and company instructions.

Required Job Qualifications & Competencies

Education & Experience

• Minimum High School degree.

• Acceptable English Level.

• Acceptable Computer Literacy.

• A minimum of 1 to 2 years’ experience in similar and related field.