SALES EXECUTIVE

Napco National Company; Makkah Region; On-site; SAR 40,000 - 60,000; Full time

Job summary

A leading Saudi manufacturing firm is seeking a sales representative to manage customer accounts, enhance business relations, and drive sales for a wide range of products. You will need to provide market feedback, handle customer complaints, and ensure compliance with company policies. The ideal candidate should be skilled in customer management and familiar with JDE or CRM systems. This role is key in boosting sales volume and expanding customer accounts in the Makkah Region.

Responsibilities

• Sell the widest range of company’s products for assigned customers.
• Provide feedback on competition activity within sales area.
• Prepare special order requests and necessary approvals.
• Maintain professional business relations with customers.
• Revisit lost customers to check potential for regaining business.
• Open new accounts on JDE or CRM with valid documentation.

Job description

Job Description

• Sell the widest range of company’s products for assigned customers based on group channel guidelines.
• Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed.
• Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer & Company.
• Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management.
• Collect the invoices according to company’s aging policy.
• Prepare all needed documents for the call cycle market visits or business review, before going to the market.
• Maintain professional Business relation with His/her customers.
• Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished.
• Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc…)
• Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume.
• Detect and register new potential customers in his area based on CRM.
• Sell all potential customers with appropriate combination of product lines by closing GAPs.
• Handle customers complaints and report them to the sales team leader.
• Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader.
• Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices.