Sales Coordinator

Internetwork Expert; Riyadh; On-site; SAR 45,000 - 60,000; Full time

Job summary

Internetwork Expert is seeking a Sales Coordinator in Riyadh to support the sales team with operations and customer relationships. The role focuses on import customs clearance, logistics coordination, and order follow-up, requiring excellent communication skills and a proactive approach.

The ideal candidate will have proven experience in import customs clearance and logistics coordination, with strong English skills. If you're detail-oriented and customer-focused, apply now.

Qualifications

• Proven experience in import customs clearance and logistics coordination.
• Solid experience in order follow-up for industrial manufacturing enterprises or trading companies.
• Fluent English in listening and speaking (mandatory).

Responsibilities

• Assist the sales team in processing orders, managing customer accounts, and maintaining sales records.
• Prepare accurate quotations for customers and follow up on payments.
• Respond to customer inquiries regarding products, pricing, and order status.
• Coordinate import customs clearance and logistics with internal and external parties.
• Prepare sales reports and monitor sales activities.
• Maintain up-to-date knowledge of products and industry trends.

Skills

Import customs clearance

Logistics coordination

Order follow-up

Fluent English

MS Office proficiency

CRM/ERP software

Organizational abilities

Problem-solving skills

Job description

Job Overview

As a Sales Coordinator at Dingli KSA, you will support the sales team in daily operations and customer relationship management, with a strong emphasis on import customs clearance, logistics coordination, and order follow-up. This position demands excellent communication skills, organizational abilities, and a proactive approach to ensure efficient sales processes and customer satisfaction.

Key Responsibilities

• Assist the sales team in processing orders, managing customer accounts, and maintaining sales records, with special attention to import-related documentation and customs procedures.
• Prepare accurate quotations for customers and follow up on payments to ensure timely collections.
• Respond promptly and professionally to customer inquiries regarding products, pricing, and order status, including import shipments and logistics updates.
• Coordinate import customs clearance and logistics with internal departments (logistics, production, finance) and external agents to ensure timely delivery and accurate invoicing.
• Prepare sales reports and monitor sales activities to support sales performance analysis.
• Maintain up-to-date knowledge of products and industry trends to assist customers effectively.
• Support day-to-day administrative duties, including document handling, correspondence, and office supply management.

Requirements

• Proven experience in import customs clearance and logistics coordination
• Solid experience in order follow-up for industrial manufacturing enterprises or trading companies
• Fluent English in listening and speaking (mandatory)
• Proficiency in MS Office applications and CRM/ERP software
• Detail-oriented with excellent organizational and multitasking abilities
• Ability to work collaboratively in a team environment and meet deadlines
• Customer-focused mindset with problem-solving skills