Sales Assistant

DINGLI; Riyadh; On-site; SAR 30,000 - 45,000; Full time

Job summary

DINGLI in Riyadh is looking for a Sales Assistant to enhance sales operations and manage customer relationships. This role demands strong English and Arabic communication, proficiency in MS Office, and an understanding of CRM/ERP software. Responsibilities include processing orders, preparing quotations, and coordinating with departments for timely deliveries. The ideal candidate has prior experience in a similar role, is detail-oriented, and possesses excellent organizational skills. Join us to contribute to our customer-focused environment.

Qualifications

• Proven experience as a Sales Assistant or in a similar role, preferably in machinery or manufacturing.
• Ability to work collaboratively in a team environment and meet deadlines.

Responsibilities

• Assist the sales team in processing orders and managing customer accounts.
• Prepare accurate quotations and follow up on payments.
• Respond to customer inquiries regarding products and order status.
• Coordinate with internal departments for timely delivery.
• Prepare sales reports and monitor sales activities.
• Maintain knowledge of products and industry trends.

Skills

Strong communication skills in English and Arabic

Proficiency in MS Office applications

CRM/ ERP software proficiency

Detail-oriented

Organizational abilities

Multitasking abilities

Customer-focused mindset

Problem-solving skills

Job description

Job Overview

As a Sales Assistant at Dingli KSA, you will support the sales team in daily operations and customer relationship management. This position demands excellent communication skills, organizational abilities, and a proactive approach to ensure efficient sales processes and customer satisfaction.

Key Responsibilities

• Assist the sales team in processing orders, managing customer accounts, and maintaining sales records
• Prepare accurate quotations for customers and follow up on payments to ensure timely collections
• Respond promptly and professionally to customer inquiries regarding products, pricing, and order status
• Coordinate with internal departments such as logistics, production, and finance to ensure timely delivery and accurate invoicing
• Prepare sales reports and monitor sales activities to support sales performance analysis
• Maintain up-to-date knowledge of products and industry trends to assist customers effectively
• Support day-to-day administrative duties, including document handling, correspondence, and office supply management

Requirements

• Proven experience as a Sales Assistant or similar role, preferably within the machinery or manufacturing industry
• Strong communication skills in English and Arabic
• Proficiency in MS Office applications and CRM/ ERP software
• Detail-oriented with excellent organizational and multitasking abilities
• Ability to work collaboratively in a team environment and meet deadlines
• Customer-focused mindset with problem-solving skills