Sales & Account Manager

Points Information Technology; Riyadh; Presencial; SAR 60.000 - 100.000; Jornada completa

Descripción de la vacante

Points Information Technology is seeking an Account Manager to identify customer needs, communicate across teams, and drive success with our platform. You will build strong relationships with clients, understand their goals, and mitigate issues to ensure continued value.

This role involves travel to customer sites, cross-functional collaboration, and regular reporting on account health to ensure growth and retention.

Formación

• Previous account management experience.
• Articulate and well accustomed to a client facing role.
• Willingness and ability to travel.

Responsabilidades

• Work cross functionally within the company to communicate with all stakeholders in customers' success.
• Create and maintain relationships with customers to better understand and achieve their needs.
• Make visits to our customers to identify opportunities for growth within our platform.
• Manage all reporting about the health of customers' accounts.

Conocimientos

Account management

Client-facing

Travel willingness

Descripción del empleo

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Responsibilities

• Work cross functionally within the company to communicate with all stakeholders in customers' success
• Create and maintain relationships with customers to better understand and achieve their needs
• Make visits to our customers to identify opportunities for growth within our platform
• Manage all reporting about the health of customers' accounts

Qualifications

• Previous account management experience
• Articulate and well accustomed to a client facing role
• Willingness and ability to travel