Sales Account Manager

Asgatech; Riyad Al Khabra; On-site; SAR 60,000 - 90,000; Full time

Job summary

Asgatech in Saudi Arabia is seeking a versatile professional to nurture customer relationships, create new opportunities, and forecast collaboratively with both new and existing clients.

You will follow up after sales and service, resolve customer inquiries, and provide the management team with insights on customer needs, problems, interests, competitive activity, and potential for new products and services.

Qualifications

• Create new opportunities with customers and forecast with new and existing customers.
• Follow up with customers after sales and service.
• Resolve customer problems and complaints to maximize satisfaction.
• Provide reports to the manager on customer needs, problems, interests, competition, and potential for new products.
• Follow up and review of customer accounts.
• Follow up and review of employee contracts and residency-related documents.
• Recruit and interview applicants; collaborate with managers to define job descriptions and required skills.

Responsibilities

• Create new opportunities with customers and forecast with new and existing customers.
• Follow up with customers after sales and service.
• Resolve customer problems and complaints to maximize satisfaction.
• Provide reports to the manager on customer needs, problems, interests, competition, and potential for new products.
• Follow up and review of customer accounts.
• Recruit and interview applicants and collaborate with managers to define job descriptions and required skills.

Job description

Create new opportunities with customers and new forecasting with the new customers and existing customers.

Follow up with the customers after the sales and service.

Solve the resolution of customer problems and complaints to maximize satisfaction.

Supply the manager with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

Follow-up and review of customer accounts

Follow-up and review of employee contracts of employment

Follow-up and renewal of the employee contracts ' residency

Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand job description and skills and competencies required for openings.