Retail Store Ops Specialist

Apparel Group; Riyadh; On-site; SAR 33,000 - 47,000; Full time

Job summary

Apparel Group in Riyadh, Saudi Arabia is seeking a Sales Associate - Store Operations to enhance store performance through customer engagement, product knowledge, and effective stock handling. The role involves operating POS transactions, maintaining store standards, and supporting loss prevention while aligning with management guidelines.

The position emphasizes customer service excellence, stock accuracy, visual merchandising, and flexible hours during sale periods in a full-time, on-site

Qualifications

• Greet customers and assist them in selecting suitable products.
• Engage customers to convert browsing into purchases.
• Promote loyalty programs to encourage repeat sales.
• Follow the GUEST selling approach: Greet, Understand, Explain, Sell, Thank.
• Maintain knowledge of brand assortment to support suggestive selling.
• Provide customer service in line with company standards.

Responsibilities

• Greet customers and assist them in selecting suitable products.
• Engage proactively with customers to convert browsing into purchases.
• Promote the Club Apparel Loyalty Program to encourage repeat sales.
• Follow the GUEST selling approach: Greet, Understand, Explain, Sell, Thank.
• Maintain knowledge of the group’s different brands to support suggestive selling.
• Provide customer service in line with established company standards.

Skills

Customer service

POS operations

Stock handling

Merchandising

Loss prevention

Product knowledge

GUEST selling approach

Tools

POS system

Job description

Apparel Group in Riyadh, Saudi Arabia is seeking a Sales Associate - Store Operations to enhance store performance through customer engagement, product knowledge, and effective stock handling. The role involves operating POS transactions, maintaining store standards, and supporting loss prevention while aligning with management guidelines.

The position emphasizes customer service excellence, stock accuracy, visual merchandising, and flexible hours during sale periods in a full-time, on-site