Sales Associate - Store Operations

Apparel Group; Riyadh; On-site; SAR 33,000 - 47,000; Full time

Job summary

Apparel Group in Riyadh, Saudi Arabia is seeking a Sales Associate - Store Operations to enhance store performance through customer engagement, product knowledge, and effective stock handling. The role involves operating POS transactions, maintaining store standards, and supporting loss prevention while aligning with management guidelines.

The position emphasizes customer service excellence, stock accuracy, visual merchandising, and flexible hours during sale periods in a full-time, on-site

Qualifications

• Greet customers and assist them in selecting suitable products.
• Engage customers to convert browsing into purchases.
• Promote loyalty programs to encourage repeat sales.
• Follow the GUEST selling approach: Greet, Understand, Explain, Sell, Thank.
• Maintain knowledge of brand assortment to support suggestive selling.
• Provide customer service in line with company standards.

Responsibilities

• Greet customers and assist them in selecting suitable products.
• Engage proactively with customers to convert browsing into purchases.
• Promote the Club Apparel Loyalty Program to encourage repeat sales.
• Follow the GUEST selling approach: Greet, Understand, Explain, Sell, Thank.
• Maintain knowledge of the group’s different brands to support suggestive selling.
• Provide customer service in line with established company standards.

Skills

Customer service

POS operations

Stock handling

Merchandising

Loss prevention

Product knowledge

GUEST selling approach

Tools

POS system

Job description

Sales Associate - Store Operations Job Snapshot Role: Sales Associate - Store Operations Location: Riyadh, Saudi Arabia Industry: Retail Function: Sales-Retail Experience: Not specified Job Type: Full Time Work Arrangement: On-site

Position Overview Apparel Group is hiring a Sales Associate - Store Operations in Riyadh, Saudi Arabia to represent the brand, contribute to store sales, and deliver a strong customer experience within the Retail environment. The position combines customer engagement, product knowledge, visual merchandising, stock handling, POS transactions, and loss prevention while supporting the operational standards set by store management.

Job Details Country: Saudi Arabia City: Riyadh Industry: Retail Function: Sales-Retail Salary: Not disclosed Gender: No Preference Candidate Nationality: Not specified Job Type: Full Time Work Arrangement: On-site

Position Objective The Sales Associate supports store performance by assisting customers with product selection and converting customer interest into purchases. The role also carries out operational responsibilities assigned by the Store Manager or Assistant Store Manager, including merchandise presentation, stock handling, POS operations, and maintaining store standards.

Customer Service and Sales

• Greet customers and assist them in selecting suitable products.
• Engage proactively with customers to convert browsing interest into purchases.
• Promote the Club Apparel Loyalty Program to encourage repeat sales.
• Follow the company 's GUEST selling approach: Greet, Understand, Explain, Sell, Thank.
• Maintain knowledge of the group 's different brands to support suggestive selling.
• Provide customer service in line with established company standards.

Grooming, Attitude and Product Knowledge

• Maintain a presentable and well-groomed appearance at all times.
• Keep product knowledge current to provide appropriate customer assistance.
• Use product knowledge to support sales and help minimize stock loss.
• Remain flexible regarding extended working hours during sale periods.
• Work varied shifts and overtime according to business requirements.

Merchandising and Inventory

• Arrange and display merchandise according to standard store layout requirements.
• Follow established visual merchandising guidelines.
• Maintain applicable stock standards for clearance merchandise.
• Record incoming and outgoing inventory accurately.
• Maintain required inventory movement reports.
• Support orderly and attractive merchandise presentation across the sales floor.

POS and Cash Handling

• Operate the Point of Sale and billing counter efficiently.
• Tally cash in the till at the beginning and end of shifts.
• Process payments made by cash, credit card, voucher, or automatic debit.
• Issue receipts, refunds, and change accurately.
• Follow required transaction and cash-handling procedures.

Security and Loss Prevention

• Maintain awareness and vigilance regarding store security.
• Follow company SOP and Loss Prevention Policies.
• Handle merchandise and transactions carefully to support stock-loss prevention.
• Report relevant operational or security concerns according to store procedures.

Confidentiality

Maintain the confidentiality of store sales figures and ensure internal sales information is not disclosed to external parties.