Remote Renewal & Growth Manager - Customer Success

Oracle Corporation; Riyadh; À distance; SAR 240 000 - 420 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Remote work

Learning opportunities

Employee assistance program

Diversity and inclusion

Medical & life insurance

Retirement planning

Résumé du poste

Oracle Corporation in Riyadh is seeking a renewal specialist to manage timely renewals for hardware and software support contracts with medium to large customers. You will educate customers on contractual implications and protect the contract base.

The role emphasizes customer success, CSAT ownership, and growing Oracle's wallet share, with flexible/remote work and strong earnings potential.

Qualifications

• Strong oral and written communication skills are an absolute must.
• Objection Handling and Result Orientation are key skills for this role.
• Play the role of a Customer Success Manager who owns CSAT and wallet share.
• Experience in renewals or account management is beneficial.

Responsabilités

• Responsible for timely renewals for customers in assigned territory.
• Educate customers on business practices and contractual implications.
• Ensure customer awareness and understanding of Oracle's portfolio.
• Forecast business targets and opportunities in territory.

Connaissances

Renewals

Customer Success

Objection Handling

Communication skills

Description du poste

Oracle Corporation in Riyadh is seeking a renewal specialist to manage timely renewals for hardware and software support contracts with medium to large customers. You will educate customers on contractual implications and protect the contract base.

The role emphasizes customer success, CSAT ownership, and growing Oracle's wallet share, with flexible/remote work and strong earnings potential.