Remote Renewal & Customer Success Manager

Oracle Corporation; Saudi Arabia; Remote; SAR 240,000 - 480,000; Full time

Benefits offered by this job

Competitive salary

Flexible remote work

Learning & development

Employee assistance program

Diversity & inclusion

Medical insurance

Retirement planning

Job summary

Oracle Corporation in Saudi Arabia seeks a senior renewal specialist to manage timely hardware and software contract renewals for mid-to large-size customers. You will educate customers on contractual implications and grow wallet share by offering extended services.

Forecast territory opportunities and drive winbacks where applicable. The role emphasizes strong communication, objection handling, and ownership of customer success metrics, with flexible and remote working arrangements and a

Qualifications

• Strong oral and written communication skills are required.
• Objection handling and result orientation are key for this role.
• Role requires ownership of renewals and CSAT within assigned territory.

Responsibilities

• Manage timely renewals for customers in assigned territory.
• Educate customers on business practices and contractual implications.
• Forecast business targets and opportunities in the territory.
• Identify and transfer leads to sales representatives for top-tier opportunities.

Skills

Oral and written communication

Objection handling

Result orientation

Customer success mindset

Job description

Oracle Corporation in Saudi Arabia seeks a senior renewal specialist to manage timely hardware and software contract renewals for mid-to large-size customers. You will educate customers on contractual implications and grow wallet share by offering extended services.

Forecast territory opportunities and drive winbacks where applicable. The role emphasizes strong communication, objection handling, and ownership of customer success metrics, with flexible and remote working arrangements and a