Receptionist / Customer Service Representative

Opus; Saudi Arabia; On-site; SAR 67,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Career growth opportunities

Job summary

Opus in Saudi Arabia is seeking a friendly Receptionist / Customer Service Representative to be the first point of contact for visitors and clients. You will handle inquiries, provide information on services and procedures, resolve issues, and coordinate with internal teams to ensure high-quality service.

A good command of English at an intermediate level and full-time availability are required. We offer a competitive salary, medical insurance, and opportunities for career growth in a

Qualifications

• Experience as receptionist/front desk or customer service.
• Strong problem-solving and professional handling of customer concerns.
• Proficient with computers and basic office software.
• Intermediate English language proficiency.
• Willing to work full-time.

Responsibilities

• Welcome and assist customers and visitors in a courteous and professional manner.
• Handle customer inquiries and provide accurate information about services and procedures.
• Support customers in resolving issues and escalate cases when necessary.
• Use computer systems and office applications to record, update, and manage customer information.
• Coordinate with internal teams to support customer needs and service quality.

Skills

Receptionist / front desk / customer服务

Communication skills

Problem-solving

Computer literacy

English language (intermediate)

Job description

Job Overview

We are seeking a professional and customer-focused Receptionist / Customer Service Representative to join our team in Saudi Arabia.

The ideal candidate will be the first point of contact for visitors and clients, ensuring a welcoming experience while providing excellent support and resolving customer inquiries in a professional manner.

Key Responsibilities

• Welcome and assist customers and visitors in a courteous and professional manner.

• Handle customer inquiries and provide accurate information about services and procedures.

• Support customers in resolving issues and elevate cases when necessary.

• Use computer systems and office applications to record, update, and manage customer information.

• Coordinate with internal teams to support customer needs and service quality.

Required Qualifications

• Previous experience in Receptionist / front desk / customer service.

• Good problem-solving skills and the ability to handle customer concerns professionally.

• Proficiency in using computers and basic office software.

• Intermediate English language skills.

• Full-time availability and commitment to work.

Preferred Skills

• Strong communication and interpersonal skills.

• Polite, presentable, and service-oriented personality.

• Ability to work under pressure and manage multiple tasks.

What We Offer

• Competitive salary package aligned with experience and qualifications.

• Professional and supportive work environment.

• Opportunities for career growth and skill development.

• Medical insurance and other benefits in line with company policy and Saudi labor regulations.

We welcome candidates who are dedicated to delivering excellent customer service and contributing positively to our workplace culture.