Entry-Level Retail Service Associate

Opus; Riyadh; On-site; SAR 42,000 - 54,000; Full time

Job summary

Opus in Saudi Arabia is seeking an Entry-Level Retail Service Associate to welcome and assist customers while providing product information and supporting the sales process.

The role emphasizes a positive attitude, strong communication, and teamwork in a fast-paced retail setting. Training and development opportunities are offered to build a long-term career path within the organization.

Qualifications

• High school diploma or equivalent is required.
• Entry-level candidates are welcome; prior retail or customer service experience is an advantage.
• Good communication skills and a positive attitude.
• Ability to work flexible shifts based on business needs.

Responsibilities

• Welcome and assist customers in a courteous and professional manner.
• Provide product information, answer basic inquiries, and support the sales process.
• Maintain a clean, organized, and well-presented retail area.
• Support stock arrangement, product display, and shelf replenishment.
• Handle customer requests and escalate issues to the supervisor when needed.
• Follow company policies, service standards, and workplace safety procedures.

Skills

Customer service

Communication

Teamwork

Flexibility

Education

High school diploma or equivalent

Job description

Job Overview

We are seeking a motivated Entry-Level Retail Service Associate to join our team in Saudi Arabia. This role is ideal for candidates who are enthusiastic about customer service, enjoy working in a retail environment, and are ready to build a long-term career in a professional and supportive workplace.

Key Responsibilities

• Welcome and assist customers in a courteous and professional manner.
• Provide product information, answer basic inquiries, and support the sales process.
• Maintain a clean, organized, and well-presented retail area.
• Support stock arrangement, product display, and shelf replenishment.
• Handle customer requests and **escalate** issues to the supervisor when needed.
• Follow company policies, service standards, and workplace safety procedures.

Required Qualifications

• High school diploma or equivalent.
• Entry-level candidates are welcome; prior retail or customer service experience is an advantage.
• Good communication skills and a positive attitude.
• Ability to work flexible shifts based on business needs.
• Professional appearance and commitment to excellent service.

Preferred Skills

• Basic Arabic communication skills; English is a plus.
• Strong interpersonal and teamwork abilities.
• Willingness to learn and adapt in a fast-paced retail environment.
• Attention to detail and customer-focused mindset.

What We Offer

• Competitive salary package aligned with the Saudi market.
• Training and development opportunities for career growth.
• Supportive and respectful work environment.
• Potential for performance-based incentives.
• Additional benefits in line with company policy and Saudi labor regulations.