Guest Experience & Office Coordinator

Noble Horizon; Riyadh; On-site; SAR 67,000 - 112,000; Full time

Job summary

Noble Horizon in Riyadh, Saudi Arabia, is seeking a capable Receptionist/Administrative Specialist to manage front-desk activities, welcome visitors, and coordinate meetings. You will answer calls, handle inquiries, and ensure a smooth flow of administrative tasks across offices.

The role requires 2–4 years in reception or admin/CS roles, strong English, and proficiency in Microsoft Office. Arabic language skills are a plus, with GCC Saudi experience valued.

Qualifications

• Bachelor’s degree or Diploma in Business Administration, Hospitality, Customer Service, or a related field.
• 2–4 years of experience in reception, front desk, administrative, or customer service roles.
• Excellent verbal and written communication and interpersonal skills.
• Professional appearance and a customer-focused mindset.
• Strong organizational, multitasking, and problem-solving abilities.
• Proficiency in Microsoft Office applications.
• Fluency in English is required; Arabic language skills are highly preferred.
• Previous experience in the GCC, particularly in Saudi Arabia, is an advantage.

Responsibilities

• Manage reception area, visitor registration, and meeting room bookings.
• Answer and direct phone calls, emails, and general inquiries promptly and efficiently.
• Coordinate incoming and outgoing mail, deliveries, and courier services.
• Schedule meetings and assist with office coordination and logistics.
• Ensure the reception area remains clean, organized, and presentable at all times.
• Respond to customer inquiries, complaints, and service requests in a professional and timely manner.
• Coordinate with internal departments to resolve customer issues effectively.
• Maintain accurate records of customer interactions, requests, and follow-ups.
• Assist walk-in customers by providing information and guidance on company services and processes.
• Deliver a high standard of customer service and contribute to a positive customer experience.
• Escalate complex or unresolved matters to the appropriate management when necessary.
• Provide day-to-day administrative assistance and office coordination.
• Prepare, organize, file, and maintain documents and records.
• Perform data entry and assist in preparing reports and correspondence.
• Coordinate with vendors, suppliers, and external service providers as required.
• Support HR and Administration functions with employee and office-related activities.
• Ensure compliance with company policies, procedures, and service standards.

Skills

Communication skills

English fluency

Microsoft Office

Organizational skills

Customer service mindset

Education

Bachelor’s degree or Diploma in Business Administration, Hospitality, or Related Field

Tools

Microsoft Office

Job description

Noble Horizon in Riyadh, Saudi Arabia, is seeking a capable Receptionist/Administrative Specialist to manage front-desk activities, welcome visitors, and coordinate meetings. You will answer calls, handle inquiries, and ensure a smooth flow of administrative tasks across offices.

The role requires 2–4 years in reception or admin/CS roles, strong English, and proficiency in Microsoft Office. Arabic language skills are a plus, with GCC Saudi experience valued.