Receptionist

Boehringer Ingelheim; Riyadh; On-site; SAR 67,000 - 112,000; Full time

Job summary

Boehringer Ingelheim seeks a receptionist in Riyadh to provide front-desk administration and first-line support for employees and visitors. The role is outsourced and reserved for Saudi nationals, reporting to the Head of Finance & Administration.

You will welcome guests, route calls, manage schedules, and uphold data privacy and safety standards. The ideal candidate has a Bachelor's degree, 4+ years in a similar role, strong English skills, and proficiency with Microsoft Office.

Qualifications

• Minimum 4 years of experience in an administrative role, such as receptionist or office assistant.
• Customer-facing experience is a plus.
• Proficiency in English (written and spoken).

Responsibilities

• Welcome visitors and employees and manage front-desk inquiries.
• Coordinate reception activities and routing calls.
• Manage appointments and phone management.
• Maintain documents and issue keys to authorized persons.
• Monitor office supplies and place orders as needed.
• Assist with office projects and data entry.
• Support safety procedures as First Aid responder and Fire Marshall.

Skills

Receptionist experience

Customer service

English proficiency

Arabic proficiency

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

We are IMETA

ROPU IMETA is a Regional Operating Unit consisting of 6 mid-sized Operating Units: India, Turkey, Southern Africa (South Africa & Sub Sahara Africa) Northeast & West Africa, Near East & UAE, Saudi Arabia, Gulf & East Africa (SAGEA).

IMETA is home to more than 47 nationalities. We are a powerhouse of talent, and we work together to ensure that we grow, nurture, and retain our talent. Uniting and working together is the key to our success.

The Opportunity:

We are looking for a receptionist based in Riyadh. This role is open for Saudi Nationals only. This will be an outsourced position. The responsible will provide administrative support to the organization and will be the first point of contact for the company for employees and incoming visitors to ensure smooth and efficient operations and excellent customer satisfaction. Key responsibilities in this role include welcoming guests and employees visiting the office, coordinating reception activities including distributing correspondence and routing calls. This position will be reporting to the Head of Finance & Administration.

Tasks & Responsibilities:

• Manage information distribution by administering incoming and outgoing calls, mails and packages
• Oversee visitor management in accordance with local security procedures by recording visitors in the access system, issuing visitor badges and replacement badges for employees, if requested
• Provide administrative support including appointment scheduling and phone management
• Maintain, organize and file documents and manage issuance of keys to authorized persons
• Manage office supplies inventory and ensure sufficient quantity by ordering replacements
• Assist with various office projects and tasks and overseeing data entry into various systems
• Act as First Aid responder and Fire Marshall to support employee and company safety and fire procedures in case of emergencies
• Adhere to data privacy laws and ensure compliance with workplace health, safety and security regulations
• Maintain confidentiality of sensitive information along with professional standards and ethical guidelines
• Completion of any required training such as first aid or fire safety

Requirements:

• Must be a Saudi national
• Bachelors degree or equivalent
• Minimum 4 years of experience in an administrative role, such as receptionist or office assistant
• Previous experience in a customer-facing roles is a plus
• System knowledge and experience with Microsoft Office Suite and other relevant technology is a must
• First Aid and Fire Marshall certification is an advantage
• Proficiency in English, in its written and oral form is a must
• Proficiency in Arabic is an advantage
• Excellent organizational skills, strong attention to detail and the ability to work in a fast paced environment
• Strong communication skills with proven dependability to build and maintain relations
• Ability to collaborate effectively with colleagues
• Strong time management skills and capable of organizing, planning, and prioritizing workload

SPL Screening:

In order to comply with applicable export control laws, Boehringer Ingelheim periodically screens business relations (including job applicants) against sanctioned party lists (“SPL”). These checks may be performed by Boehringer Ingelheim or by any of its Affiliates. You acknowledge that Boehringer Ingelheim and/or its Affiliates will screen you against SPL and that for this purpose your personal data may be processed in relevant databases, including databases of third-party vendors that perform SPL screening for or on behalf of Boehringer Ingelheim or its Affiliates which may be located or accessible outside the EU. Boehringer Ingelheim is committed to ensuring an adequate level of protection of your personal data.