Receptionist

evercare; Riyadh; Presencial; SAR 45.000 - 67.000; Jornada completa

Descripción de la vacante

evercare seeks a professional receptionist to manage front desk operations at our Saudi wellness clinic. You will greet patients, schedule and confirm appointments, and coordinate patient flow to ensure smooth daily operations.

Ideal candidates have medical reception experience, strong English communication, and proficiency with clinic management software, delivering courteous support to patients and visitors in a fast-paced healthcare environment.

Formación

• Experience in medical reception or healthcare settings is essential.
• Strong customer service skills to greet visitors and handle inquiries.
• Proficiency with computers and electronic clinic management systems.
• Excellent organizational skills and attention to detail in a fast-paced front desk role.
• Experience in front desk, reception, or hospitality is a plus.

Responsabilidades

• Deliver a warm, professional reception experience reflecting clinic standards.
• Organize, book, and confirm patient appointments with accuracy.
• Coordinate patient flow and manage waiting lists to avoid overcrowding.
• Greet patients and visitors and create a comforting atmosphere at the front desk.
• Process payments and issue invoices per clinic policies and systems.
• Handle patient inquiries and route issues to relevant departments for resolution.

Conocimientos

Reception duties

Customer service

Computer proficiency

Organizational skills

Multitasking

Communication skills

Herramientas

Clinic management software

Descripción del empleo

evercare is a Saudi longevity and wellness company redefining modern healthcare through preventive, science-backed solutions focused on long-term health, performance, recovery, and quality of life.

Through personalised care delivered by licensed doctors, nurses, and specialists, evercare helps individuals optimise their health proactively, not just treat symptoms after they appear.

Our mission is to add more life to years rather than just years to life, by helping people feel their best, perform and live better for longer.

Key Responsibilities

• Patient Experience: Deliver a unique and exceptional reception experience that reflects the highest standards of quality and professionalism adopted by the clinic.
• Appointment Management: Organize, book, and confirm patient appointments with high accuracy, while efficiently handling updates, cancellations, and rescheduling with flexibility.
• Patient Flow Coordination: Coordinate patient entry smoothly and manage the waiting list to ensure operational efficiency and prevent overcrowding.
• Reception & Welcoming: Greet patients and visitors warmly and professionally, creating a comforting and reassuring atmosphere.
• Financial Transactions: Process payments and issue invoices accurately, in compliance with the clinic’s approved financial and administrative systems.
• Customer Service & Problem Solving: Handle patient inquiries and complaints wisely and professionally, directing them to the relevant departments for immediate resolution.

Requirements & Qualifications

• Candidates should possess strong Receptionist Duties and Clerical Skills to manage front desk operations, appointments, and administrative tasks efficiently.
• Previous experience in medical reception or customer service within the healthcare sector.
• Candidates should possess solid Customer Service skills to welcome visitors, address inquiries, and ensure a professional and helpful experience.
• Proficiency in using computers and electronic clinic management systems.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Prior experience in a receptionist or front desk role within healthcare, wellness, or hospitality is an advantage.
• Fluency in English; proficiency in Arabic is highly beneficial.