Receptionist

Trading and Development Partnership; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

Trading and Development Partnership is seeking a polished Front Desk Receptionist to be the face of the company and primary contact for visitors. You will manage the front desk operations, greeting guests and ensuring a secure, welcoming experience.

The role requires 1–3 years in a front desk or hospitality setting, a Bachelor's degree, and proficiency with Envoy, Microsoft 365, and Google Workspace, with excellent English communication. This is an on-site position in Riyadh.

Qualifications

• Bachelor's degree required; hospitality or business-related coursework is a plus.
• 1–3 years experience in front desk, reception, customer service or hospitality.
• Proficiency with multi-line phone systems, Envoy digital check-in, and core office tools (Microsoft 365, Google Workspace).
• Excellent English communication skills, both spoken and written.

Responsibilities

• Greet and welcome visitors, answer questions, provide directions and connect to staff.
• Maintain a pristine, organized reception and lobby area.
• Manage a multi-line phone system; answer, screen, route calls and take messages.
• Enforce building security by monitoring visitor logs and issuing guest badges.
• Oversee deliveries, mail and couriers; sort and distribute items promptly.
• Schedule meeting rooms and manage the calendar to avoid conflicts.

Skills

Excellent English communication

Professional presence

Punctuality

Education

Bachelor's Degree

Tools

Envoy

Microsoft 365

Google Workspace

Job description

We are looking for a polished and energetic Front Desk Receptionist to serve as the face of our company and the primary point of contact for everyone entering our building. You will manage the day-to-day operations of our front desk and lobby area, ensuring a seamless, secure, and welcoming experience for guests, clients, and employees alike.

Key Responsibilities

• Guest & Visitor Experience: Greet and welcome visitors warmly as soon as they arrive. Answer questions, provide directions, and connect guests with the appropriate staff members.
• Lobby & Front Desk Management: Maintain a pristine, organized, and professional appearance in the reception and lobby areas. Ensure reading materials, digital displays, and refreshments are stocked and tidy.
• Switchboard Operations: Manage a multi-line phone system; answer, screen, and route incoming calls efficiently while taking accurate messages.
• Access Control & Security: Enforce building security protocols by monitoring visitor logs, issuing guest badges, and ensuring unauthorized individuals do not enter the premises.
• Deliveries & Logistics: Act as the central hub for all incoming and outgoing mail, packages, and couriers. Sort and distribute items promptly.
• Administrative & Facilities Support: Assist the operations or HR teams with basic clerical tasks (data entry, scanning, binding documents) during downtime. Monitor and reorder front-desk and office supplies.
• Meeting Room Booking & Scheduling: Manage the meeting room calendar to prevent scheduling conflicts and double bookings.

Requirements & Qualifications

• Education: Bachelor's Degree required; hospitality or business-related coursework is a plus.
• Experience: 1–3 years of experience in a front desk, reception, customer service, or hospitality role.
• Tech Savvy: Proficiency with multi-line phone systems, digital check-in software (e.g., Envoy), and core office tools (Microsoft 365, Google Workspace).
• Language: Excellent English communication skills (spoken and written).

Core Competencies

• Professional Presence: Excellent verbal communication, active listening, and a well-groomed, professional presentation.
• Multi-Tasking Pro: Ability to handle a ringing phone, a guest standing in front of you, and an incoming delivery courier simultaneously without losing composure.
• Punctuality & Reliability: As the opener/closer of the front desk, consistent and timely attendance is absolutely critical.
• Discretion: Ability to handle sensitive or confidential visitor and company information with total integrity.