Product Growth Manager

Madar Logistics Platform; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading Saudi digital logistics platform is seeking a Product Manager to develop and execute growth strategies and optimize user experience. The ideal candidate will have over 5 years of experience in product management, preferably in logistics or marketplace sectors. Key responsibilities include analyzing platform data, collaborating cross-functionally, and driving user acquisition and retention efforts. This role offers a dynamic environment at the forefront of digital logistics in the region.

Qualifications

• 5+ years of experience in Product Management, Growth, or Strategy, ideally in SaaS, LogisticsTech, or Marketplace platforms.

Responsibilities

• Develop and execute a comprehensive growth strategy to increase user acquisition, activation, and retention.
• Collaborate with teams to drive feature adoption and ensure measurable business outcomes.
• Analyze platform data to identify trends and establish KPIs.
• Communicate insights and growth outcomes to leadership.

Skills

Leadership skills

Communication skills

Data analysis

User experience design

Growth strategy execution

Education

Bachelor's degree (MBA preferred)

Job description

About Madar

Madar Platform is a leading Saudi digital logistics platform transforming transportation management across industries. It connects shippers, carriers, and drivers through a unified ecosystem that delivers visibility, efficiency, and automation. Madar enables seamless shipment execution, financial integration, and real-time tracking — redefining the future of logistics in the Kingdom and beyond.

Key Responsibilities

• Growth Strategy & Execution
• Deep understanding of user lifecycle metrics, retention loops, and network effects
• Strong leadership, communication, and storytelling skills in both Arabic and English
• Develop and execute a comprehensive growth strategy to increase user acquisition, activation, and retention for both shippers and carriers
• Identify friction points in user journeys and design data-driven experiments to improve conversion and engagement
• Collaborate with product, operations, and marketing teams to drive feature adoption and ensure measurable business outcomes
• Define and track North Star Metrics for product growth (e.g., active shipments, carrier engagement rate, recurring shippers, activation time)
• Product Optimization
• Work closely with the product and engineering teams to improve onboarding, in-app communication, and user experience across platforms (Web, Mobile, and API)
• Drive A/B testing, feature trials, and customer feedback loops to validate growth hypotheses
• Recommend pricing strategies, upsell mechanisms, and marketplace engagement features to enhance lifetime value
• Data & Analytics
• Analyze platform data to identify usage trends, feature adoption patterns, and drop-off points
• Establish dashboards and KPIs that connect product metrics to revenue and operational goals
• Partner with the Data Intelligence team to develop predictive models for churn, user segmentation, and lifetime value
• Cross-Functional Collaboration
• Align with the Marketing, Operations, and Sales teams to ensure consistent go-to-market execution
• Partner with Customer Success to reduce churn and increase satisfaction
• Communicate insights and growth outcomes regularly to leadership and stakeholders
• Success Indicators
• Increase in active shipments per shipper and carrier utilization rates
• Reduction in activation time from sign-up to first shipment
• Growth in platform recurring usage and cross-feature adoption
• Higher conversion of offline clients into platform users
• Improved ROI on product enhancements through measurable business impact

Requirements

• Bachelor's degree in Business, Engineering, Computer Science, or related field (MBA preferred)
• 5+ years of experience in Product Management, Growth, or Strategy, ideally in SaaS, LogisticsTech, or Marketplace platforms