Performance Monitoring Engineer Ericsson IT 11 Oct · 19:36

AimGulf; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Ericsson in Saudi Arabia seeks a Performance Monitoring Engineer to oversee CS/PS/IMS/IN and roaming performance, ensuring service quality and KPI compliance. You will analyze KPIs, forecast traffic for peak periods, and maintain alarms, dashboards, and reports.

The role requires 5+ years in Ericsson Mobile Core performance, with a BSc in Telecommunication Engineering or related field, and collaboration across cross-functional teams.

Qualifications

• Five+ years of Ericsson Mobile Core network performance experience.
• BSc degree in Telecommunication Engineering or a related discipline.
• Experience with signaling protocols, interfaces and call flows.
• Proficiency with ENIQ, ENM, BusinessObjects and MasterClaw/eoLive.

Responsibilities

• Analyze network KPIs, investigate degradations and recommend corrective actions.
• Perform capacity assessments and traffic forecasting for readiness planning (Hajj, Ramadan, Eid).
• Monitor international voice, roaming, MVNO and national roaming performance.
• Configure and maintain performance alarms, reports and dashboards.
• Assess impact of network changes, upgrades and expansions.
• Prepare SLA, governance and Service Impact Reports.
• Support cross-functional teams and automation use cases.

Skills

CS/PS/IMS/IN networks knowledge

Analytical & forecasting skills

Communication & reporting

Customer-focused & ownership

Education

BSc in Telecommunication Engineering or related

Tools

ENIQ

ENM

BusinessObjects

MasterClaw/eoLive

SQL

UNIX scripting

Power BI

Excel

Job description

Job Title: Performance Monitoring Engineer

We are looking for a Mobile Core Network Performance Engineer to monitor and analyze CS, PS, IMS, IN and International network performance, ensuring service quality, capacity readiness and compliance with contractual KPIs.

Key Responsibilities:

• Analyze network KPIs, investigate degradations and recommend corrective and preventive actions.
• Perform capacity assessments and traffic forecasting, including readiness planning for Hajj, Ramadan and Eid.
• Monitor International voice, roaming, MVNO and national roaming performance.
• Configure and maintain Performance Statistical Alarms, reports and dashboards.
• Assess the impact of network changes, upgrades and expansions.
• Prepare SLA, governance and Service Impact Reports.
• Support cross-functional teams, performance improvements and automation use cases.

Experience Required: At least five years of experience in Ericsson Mobile Core network performance.

Education Qualifications: A BSc degree in Telecommunication Engineering or a related discipline.

Skills Required:

• Strong knowledge of CS, PS, IMS and IN networks, signaling protocols, interfaces and call flows.
• Experience with ENIQ, ENM, BusinessObjects and MasterClaw/eoLive.
• Skills in SQL, UNIX scripting, Power BI and Excel.
• Strong analytical, forecasting, communication and reporting skills.
• A customer-focused approach, ownership and the ability to work effectively under pressure.

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company:

Ericsson provides telecommunications networks, software, cloud, and digital services to operators and enterprises. Its Gulf operations recruit across network engineering, software, managed services, project delivery, sales, cybersecurity, data, customer support, and business functions.

Company Industry: Telecommunications

Department / Functional Area: Network Performance

Closing Date: 4 April 2027