VAS Performance Engineer (Ericsson IN/VAS & Charging Systems) | Tangent International | Saudi Arabia

Tech Junction Ltd; Saudi Arabia; On-site; SAR 240,000 - 480,000; Full time

Job summary

Technically experienced VAS Performance Engineer role in Saudi Arabia focusing on Ericsson IN/VAS and charging platforms. Drive performance analysis, optimization, and assurance for high-volume subscriber environments, leveraging KPI tracking, CDR/log tracing, and BI tooling.

Work across BSS/CRM/ESDP integrations, develop HLD/LLD/MOP documentation, and contribute to automation, capacity forecasting, and predictive analytics for major national events.

Qualifications

• Strong hands-on experience with Ericsson IN, VAS, and charging systems.
• Extensive experience in VAS performance analysis, optimization, and KPI management.
• Expertise in charging configuration, CDR analysis, and signaling trace investigations.
• Understanding of BSS, CRM, ESDP, and charging platform integrations.
• Experience developing HLD, LLD, and MOP documentation.
• Knowledge of 5G SA architecture and VAS/SDF performance statistics.
• Hands-on experience with ENIQ and UPM platforms.
• Strong SQL skills for telecom data analysis.
• Experience with Python, Linux Shell scripting, and VBA automation.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication and stakeholder management capabilities.
• Experience supporting large mobile operator environments and carrier-grade platforms.

Responsibilities

• Perform detailed performance analysis of Ericsson IN, VAS, and charging platforms.
• Monitor, analyze, and optimize VAS KPIs to ensure service quality and operational excellence.
• Investigate charging, signaling, and service-related issues through CDR and trace analysis.
• Support Ericsson and customer teams with performance troubleshooting and root cause analysis.
• Develop and maintain performance reporting tools, dashboards, and automation solutions.
• Analyze platform behavior during high-traffic events and implement optimization recommendations.
• Perform capacity planning and forecasting to ensure infrastructure readiness.
• Support integration activities involving BSS, CRM, ESDP, and charging platforms.
• Create and review High-Level Designs (HLD), Low-Level Designs (LLD), and Method of Procedure (MOP) documents.
• Conduct audits and ensure operational compliance with established standards and practices.
• Utilize ENIQ and UPM platforms for data collection, reporting, and performance assurance.
• Collaborate with cross-functional engineering teams to improve service delivery and customer experience.
• Implement automation and data analytics solutions to enhance operational efficiency.

Skills

Ericsson IN/VAS

VAS performance analysis

KPI management

SQL

Python

Linux Shell scripting

VBA automation

Troubleshooting

Stakeholder management

Large mobile operator environments

Tools

Power BI

Tableau

Qlik

ENIQ

UPM

HLD/LLD/MOP documentation

Job description

Job Title: VAS Performance Engineer (Ericsson IN/VAS & Charging Systems) | Tangent International | Saudi Arabia

Recruiting Company: Tangent International

Job Location: Saudi Arabia (KSA)

Job Type: Contract (12 Months)

Industry: Telecommunications | Mobile Core Network | Value Added Services (VAS)

Experience Level: Senior Telecom Performance Engineer

Contract Duration: 12 Months

Position Summary

A leading telecom project in Saudi Arabia is seeking an experienced VAS Performance Engineer to drive performance analysis, optimization, and assurance activities across Ericsson Intelligent Network (IN), Value Added Services (VAS), and charging platforms. The role is critical in ensuring optimal service performance, capacity readiness, and KPI achievement for high-volume subscriber environments and strategic telecom initiatives.

Detailed Job Description

As a VAS Performance Engineer, you will be responsible for analyzing, optimizing, and assuring the performance of Mobile Core Network VAS and charging platforms across a large-scale telecom environment. You will work closely with Ericsson specialists, customer teams, operations, and engineering stakeholders to identify performance bottlenecks, improve service quality, and enhance platform reliability. The successful candidate will possess deep expertise in Ericsson IN/VAS ecosystems, charging systems, KPI analysis, signaling investigations, and performance reporting. You will also contribute to automation, business intelligence, capacity forecasting, and predictive analytics initiatives to support growing subscriber demand and major national events. This role offers an excellent opportunity to work on advanced telecom technologies including 5G Standalone (5G SA), service delivery platforms, and next-generation charging systems.

Key Responsibilities

• Perform detailed performance analysis of Ericsson IN, VAS, and charging platforms.
• Monitor, analyze, and optimize VAS KPIs to ensure service quality and operational excellence.
• Investigate charging, signaling, and service-related issues through CDR and trace analysis.
• Support Ericsson and customer teams with performance troubleshooting and root cause analysis.
• Develop and maintain performance reporting tools, dashboards, and automation solutions.
• Analyze platform behavior during high-traffic events and implement optimization recommendations.
• Perform capacity planning and forecasting to ensure infrastructure readiness.
• Support integration activities involving BSS, CRM, ESDP, and charging platforms.
• Create and review High-Level Designs (HLD), Low-Level Designs (LLD), and Method of Procedure (MOP) documents.
• Conduct audits and ensure operational compliance with established standards and practices.
• Utilize ENIQ and UPM platforms for data collection, reporting, and performance assurance.
• Collaborate with cross-functional engineering teams to improve service delivery and customer experience.
• Implement automation and data analytics solutions to enhance operational efficiency.

Required Qualifications & Skills

• Strong hands-on experience with Ericsson Intelligent Network (IN), VAS, and Charging Systems.
• Extensive experience in VAS performance analysis, optimization, and KPI management.
• Expertise in charging configuration, Charging Data Records (CDR) analysis, and signaling trace investigations.
• Strong understanding of BSS, CRM, ESDP, and charging platform integrations.
• Experience developing and implementing HLD, LLD, and MOP documentation.
• Knowledge of 5G Standalone (5G SA) architecture and VAS/SDF performance statistics.
• Hands-on experience with ENIQ and UPM performance management platforms.
• Strong SQL skills for telecom data analysis and reporting.
• Experience with Python, Linux Shell scripting, and VBA automation.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication and stakeholder management capabilities.
• Experience supporting large mobile operator environments and carrier-grade platforms.

Nice-to-Have Skills

• Experience with Power BI, Tableau, or Qlik for business intelligence and data visualization.
• Knowledge of machine learning and predictive analytics techniques.
• Experience with telecom capacity planning and forecasting.
• Exposure to Ericsson 5G Core and Service Delivery Framework (SDF) platforms.
• Experience supporting high-traffic events such as Ramadan, Hajj, national holidays, and large-scale public events.

Recruitment Pro Tip

For telecom performance engineering roles, employers highly value measurable optimization achievements. Make sure your CV highlights specific KPI improvements, VAS performance enhancements, charging system optimizations, successful CDR and signaling investigations, automation tools developed, and your contribution to maintaining service stability during high-traffic events and nationwide telecom campaigns.