Operations Supervisor, Makkah, DMK2

Amazon; Saudi Arabia; On-site; SAR 67,000 - 100,000; Full time

Job summary

Amazon in Saudi Arabia is seeking a motivated Shift Supervisor to lead a team, track attendance, and partner with the Shift Manager to address issues and hit targets. You will train associates, ensure orders meet quality and safety guidelines, and analyze data to optimize labor and performance.

You will work weekends/nights, handle overtime as needed, and lift up to 49 pounds as part of a demanding warehouse environment.

Qualifications

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience.
• High school diploma or equivalent.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Work 40 hours/week, and overtime as required.
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 9 hours, and be able to frequently push, pull, squat, bend, and reach.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
• Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example.
• Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.
• Willing and able to work weekends and provide overtime support as needed (AM & PM).
• Flexible with scheduling, including night shifts and variable work hours.

Skills

Microsoft Office

Education

High school diploma or equivalent

Job description

Job Description :

You should be able to motivate a team of individuals to meet targets and productivity expectations in line with company goals. You should be prepared to take responsibility for tracking the attendance and work flow of that team and work alongside the Shift Manager to highlight and rectify issues as they arise.

Key job responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to frontline management and operators
• Adjust labor allocation throughout the shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization

A day in the life

• Demonstrates strong communication skills, a high level of ownership, and a commitment to leading by example. Capable of developing expertise in all operational processes.
• Able to analyze data, motivate team members to excel, and, most importantly, consistently place the customer at the center of all decision-making.
• Willing and able to work weekends and provide overtime support as needed (AM & PM).
• Flexible with scheduling, including night shifts and variable work hours.

If you are engaging, innovative, supportive, a problem solver or a trail blazer we want to hear from you!

Basic Qualifications :

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• high school diploma or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Work 40 hours/week, and overtime as required
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 9 hours, and be able to frequently push, pull, squat, bend, and reach

Preferred Qualifications :

• 2+ years of Microsoft Office products and applications experience

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