Area Manager, Amazon Now, Amazon Now

Afaq - Warehouse Branch; Jeddah; On-site; SAR 180,000 - 300,000; Full time

Job summary

Ultra Fast Grocery in Saudi Arabia seeks an experienced Operations Manager to lead last mile operations across multiple sites, working with delivery service partners and 3P carriers. You will drive performance, safety, and on‑time delivery in a fast-growing environment.

You will collaborate with finance, HR, product, and procurement, steer strategic projects, and communicate updates to leaders. A Bachelor’s degree or equivalent and hands-on leadership across a large network are required;

Qualifications

• 1 year of employee and performance management experience.
• Bachelor's degree or equivalent.
• or 2 years of Amazon blue badge FTE experience.
• Work a flexible schedule including weekends nights and holidays.

Responsibilities

• Lead last mile operations through a multi-channel delivery network with partners and 3P carriers.
• Drive safety, quality, customer experience, speed, productivity, costs and environment.
• Provide strategic planning and leadership updates (MBRs/QBRs) and cross-functional collaboration.

Skills

Employee management

Performance management

Flexible schedule

Safety culture

Education

Bachelor's degree or equivalent

Tools

Microsoft Excel

Job description

• Bachelor s degree or equivalent
• 1 years of employee and performance management experience
• Work a flexible schedule shift work area including weekends nights and or holidays
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Do you pioneer Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base focusing first on our customers and working backwards Do you want to be part of a newly formed organization that is designing and launching new business models across AMET If so Ultra Fast Grocery is looking for a highly experienced operations manager for the role of Operations Manager to lead the last mile operations for Amazon Now 15 mins in Saudi Arabia The successful candidate will be responsible for Last mile operations through a multi-channel operation including Delivery service partners and 3p carriers They will be a natural self-starter who is comfortable leading a large complex last mile network They will have a true hands‑on approach understand last mile technology have strong project management skills internal external stakeholder management and be an effective communicator The leader will to lead Ops org for multiple sites dark stores in countries with a team of Area Managers In order to be successful in this position you need to be comfortable interfacing and driving with various functional teams ranging from finance DEX business HR operations to tech product projects and procurement and individuals at all levels of the organization Keeping an open mind drive-and-ambition and ability to deal with ambiguity will help you remain innovative in our culture

Key job responsibilities

As a key link between local operations and country business teams you will help drive innovation test new ideas and ensure that best practices are being followed safely Six key areas that you ll always focus on include Safety People Quality Customer Experience Speed Productivity Costs and Environment Supporting project execution working accross multiple function in the org Should be able to amicably resolve issues during passionate discussions between various functions Should be able to hold respective functions accountable for their deliverables Partner closely with RoW countries to implement share best practice Maintaining Health and Safety standards within your remit area while promoting an inspiring Health and Safety culture on‑site Be accountable for operational leadership by measuring performance offering feedback and providing development support Drives continuous improvement projects to optimize operations improve productivity and reduce costs to meet and exceed business objectives works on strategic projects that have total building and network-wide impact Strategic planning for the next three six and twelve months with a particular focus on peak‑season planning Write and articulate leadership updates MBRs and QBRs Establishes objectives and metrics for safety quality cost productivity and customer experience Provide your team with the tools needed for success while driving improvements in productivity and efficiency through data‑driven decisions and analytical problem‑solving

Key job responsibilities

Promote a culture of safety and wellbeing Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels and business objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyse performance and suggest process improvements to optimise work and improve customer service Collaborate with other managers to standardise shift processes Internal job description

Basic qualifications

• 1 years of employee and performance management experience
• Bachelor s degree or equivalent
• or 2 years of Amazon blue badge FTE experience
• Work a flexible schedule shift work area including weekends nights and or holidays

Preferred qualifications

• 1 years of performance metrics process improvement or lean techniques experience
• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.

Loop competencies

Loop competenciesLoop competencies Rajat Mehrotra mehrraja L amp BC Earn Trust Sahil Nagpal nagpalsa Dive deep Deliver Result Megha Khanna mekhanna Ownership Insist on highest std

Our inclusive culture empowers Amazonians to deliver the best results for our customers

Our inclusive culture empowers Amazonians to deliver the best results for our customers

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